โรงแรมใกล้พิพิธภัณฑ์และศูนย์วัฒนธรรมบ้านนิวซัม, Newport News

"Our stay didn’t start out the greatest due to the gentleman working the front desk acting like we were bothering him by checking in. He was quick to get us checked in but was very unfriendly and seemed annoyed. The room felt clean for the most part, the linens were clean and bathroom was also. But staff need to pay greater attention to detail. The walls are stained, bed sheets very sloppily made, some small pieces of trash not picked up, and the throw pillows not arranged but just laid on the...

"yes"

"Nice staff...clean room!"

"Clean room"

"Clean location and friendly staff "

"Hotel is undergoing remodeling on main floor"

"Typically an extended stay place to stay but I found most hotels were too pricey for one night. Clean and comfortable with efficiency kitchen which worked well to refresher some freezer packs for my cooler and keep my fruit cool and fresh!"

"I’ve been staying in this room for 2 days, and the shower water still isn’t draining properly. The bathroom gets messy, and overall the room is not clean. The receptionist was also not helpful when I raised the issue. On top of that, the room was completely different from what was recommended and shown during booking. The only thing that was working is air conditioning. Overall Very disappointing experience."

"Lots of road noise all night so the area is loud. The outside is a little run down but the rooms are like new and super clean."

"Had a great time "

"Stayed here to walk to the Master P concert at the coliseum. The perfect place for a very pleasant experience. The staff were extremely friendly and the rooms were clean! Who’s coming to the coliseum next? I’ll be back! "

"Need better pillows are so bad ..get better ones please"

"Unfortunately, this was one of the worst hotel stays I’ve experienced. The room had multiple cleanliness and maintenance issues — stains on the lampshade and bathtub, marks on the walls, mold/mildew behind the bed, and the bathroom looked poorly maintained overall. The condition of the room made it hard to feel comfortable staying here. I understand hotels can get busy, but basic cleanliness and upkeep should still be a priority. I hope management takes these concerns seriously and improves the...

"Great experience"

"Absolutely disgusting experience. From the moment we arrived, the property looked nothing like what was expected. The entire place had a nasty odor that made it hard to even stay inside comfortably, and the rugs and furniture smelled horrible as well. The cleanliness throughout the property was unacceptable. The mattress and pullout couch were stained and filthy, and there were bugs crawling around on the bedding. The bathroom was also dirty, with visible stains, rust, grime, and buildup that...

"We stayed from Friday to Wednesday and our room was never cleaned. The front desk was helpful in providing clean towels and plastic bags for trash and explained they were low on staff. The team at Burger Theory: Cece and staff were great!"

"Check in was extremely easy and the staff is AMAZING! Everyone was so helpful and friendly. Our room was very clean except for the floors so just make sure to bring your slippers or flip flops. Breakfast included waffles, yogurt, muffins, bagels, coffee, and fruit. Pleasantly surprised by that. There is plenty of parking as well. My favorite part were the drinks and snacks available in the Lobby 24/7 and at phenomenal prices. There were items available for ONE dollar which doesn't even...

"Didnt realize we had to pay to park each day.."