โรงแรมใกล้เดอะ กลาสเฮาส์, นิวยอร์ก

"Spacious rooms. Great location. Friendly, helpful staff. Reasonable rates, especially for NYC."

"Excellent location off Times Square. Convenient to Broadway theaters. Trendy boutique style hotel with friendly staff."

"Good"

"Great staff. Clean rooms"

"There is a $30/night Resort Fee, for which you get a mediocre continental breakfast, wine in the lobby at 5 pm, and wifi. Someday these fees will be illegal, I hope. The soaps were from L'Occitane and smelled great. The staff was very nice. There are bathrobes in the closet and a safe. The sink drained too slowly and the cleanliness of the rooms could be improved. Also, they should put nightlights in the bathrooms. The location was perfect for our purposes, short walking distance to MoMA and...

"Great location, clean, staff helpful"

"The view from the room was terrible"

"Clean hotel and basic amenities are there. However, parking is falsely advertised. Discount is also falsely advertised. It is not on site hotel parking and is third party. The parking lot attendants will claim the lot is full although it is not, then quote a much higher price of $95 per day to park. Talking to the hotel staff is useless because their “discount” won’t exist anymore at checkout time. You get two cans of water per day which is barely sufficient. Everything else is paid including...

"Nothing"

"Good room layout and clean. Sound proof is not quite good, I can hear people talking in the next room and street noises."

"Wonderful ADA mobility capabilities and accommodations for my 91 year old Mother"

"Clean rooms , helpful staff."

"I would recommend."

"They gave away my room despite me calling and confirming. Charged me for the room anyway. No refund, no discount. Manager never called or responded to my email. Terrible customer service. Currently fighting to get the charges reversed. Sebastian at the front desk is a complete jerk. And while the other staff actually know what customer service is they were completely unhelpful. Skip this place. It absolutely sucks."

"We had a great visit and highly recommend this hotel. We will be back!"

"Great customer service. Hotel conveniently located. Mattresses need to be rotated and/or flipped as sagging is evident."

"The staff was very helpful especially the breakfast staff. Teresa Cruz (the hostess) was amazing at finding us a seat and answering all questions).for our stay."

"Great location, very clean and updated. and friendly, helpful staff"

"This hotel was perfect for our family of four. It was clean, quiet, and comfortable and the staff were all very nice and helpful. Would return for another stay."