2/10 แย่มาก
Hooman
เดินทางกับครอบครัว
25 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
DO NOT GO HERE!
This hotel looks good in the pictures but is very different in reality. The hotel is 20 years old and in serious need of repairs. I don't mean refurbishment just to update and make it look nice, I mean it needs *repairs".
My wife and I checked out early from our 10 days package deal because of the atrocious rooms:
- Dirty bathtub with yellow/black water filling the tub
- The water would not drain properly from the tub so that you end up bathing in your own dirt. Same prooblem even when we changed rooms
- Fridge not working (this was fixed)
- Loose headboard above the bed so that everytime you leant back in the bed you felt like the headboard may come crashing down
- DANGEROUSLY loose power socket in wall. Everytime we unplugged something from that socket the actual socket cover would come off exposing the electrics behind the socket. Extremely dangerous! Thank god we don't have kids.
- Creaking lifts and slow to open doors. Floor display panel in lift broken and almost falling down.
I have videos of most of the above and used it to get my money back.
The staff are nice and try to be as helpful as they can but what can they do when the hotel is falling apart? They try their best.
The food is middling, sometimes it's good, other times it's bland and not very interesting.
The pools look to be in good condition and the spa is good. But I would not go here for free and neither should you.
Hooman
เข้าพัก 9 คืน, กรกฎาคม 2025
