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"It sounds trite but this is truly a gem of a hotel. Beautiful location, quiet, lovely gardens, very comfortable room and first class service throughout the hotel, from welcome at reception to saying goodbye. Restaurant (Artisan Room) was very good, the staff here so very helpful and lovely with it. Food is fresh, local and well prepared and served. Could not fault it. Good wine list too. It's a beautiful old house and we thoroughly enjoyed our stay."

"The room is clean and tidy and the bed is very comfortable. ,👍 thumbs up for the new owners, Well done . Warm welcome and make us feel like home. "

"Excellent stay. Staff were lovely and the breakfast was delicious. Spuerb location."

"Lovely location and very helpful staff. Enjoyed our meal."

"Well first of all, it is in a beautiful location surrounded by lovely green fields. Next our room was amazing. Great bed, lots of room, large shower. The shower had lots of water pressure and lots of hot water! We slept so nice it was hard to wake up in the mornings. Next came the BEST English Breakfast! The House is located next to so many wonderful places to visit. Minutes from Prembroke Castle, Carew Castle, and Pembrokeshire Coast Path. The staff really went out of their way make us feel...

"Breakfast was excellent! Lots to choose from . Staff were really helpful & friendly. Just what we were looking for at Elm Grove lovely & relaxing place to stay ☺️ lots of advice on places to see like caldey island which was amazing. "

"Friendly staff, clean and larger room with a beautiful view. We enjoyed our overnight stay."

"Could not find fault with the stay. We arrived very late but night staff made sure we checked it and gave excellent directions to hotel. Morning staff and breakfast also very good . Staff are very professional, friendly and polite."

"Very nice staff and amenities were great. Lovely room and easy parking "

"Friendly and helpful staff. "

"Just home from a overnight stay here. 4 double rooms was booked and couldn't of been happier. Was greatest by a very friendly girl who explained everything we needed to know. We unpacked and got changed after a long day motorcycling. Headed down for food which was outstanding complete with desert. After we went into the bar for a few games of pool and drinks. All the staff and locals was super friendly. The rooms complete with tea/coffee facilities freeview tv double bed shower over bath. 👌...

"Good room with dedicated parking. Very friendly staffs."

"We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. "