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"Great stay"

"Love the grand chancellor. Only issue we had was lighting in room. Your room card operates lighting so of a night there is pitch blackness which is dsngerous when trying to navigate your way to toilet and not wanting to turn all lights on. The room needs stand alone soft lamp light in corner of room so you can get up safely at night."

"Clean room and friendly staff"

"We enjoyed the Range and Putt Putt. Helpful staff great variety of dining options. Clean and great comfy bed, the only downfall was the pillow - ask at the desk for other options - we found this out upon checkout 😊"

"The staff were amazing, the meals were great and amazing service for the price we paid. We would recommend. Limited parking but plenty of street parking."

"Free parking "

"Loved the whole experiences"

"Good safe parking at the rear of building Clean bedding and bathroom ✅ Needs an update and tidy Not bad facility for price Quaint, just needs a refresh and less clutter, quircky, and a softer bed Was clean though and safe. Reception good"

"The Florance was a great place to stay from every perspective. Room was excellent well fitted out and clean. Staff were very friendly and helpful. Breakfast was excellent. The location is great over the road from the Botanical Gardens and on the edge of the city. If you are an AFL fan down for the footy (as I was) the location is only a 10-15 minute stroll to the ground. Pub over the road was good for a meal. Will definitely return."

"This is a very nice property with very friendly staff. The property is clean and well managed. My only criticism arises from outside traffic noise which can be disruptive. The hotel does, however, provide complimentary, disposable ear plugs for guests."

"The location of this hotel is very good. It is close to many restaurants and supermarkets which you can relax and walk around the hotel. Moreover, they have abundant parking lots for your car. For the staffs, she is very kind and supportive with necessary information about the hotel. Room size is very wide for 5 people and it is very clean. They also give you some cereal pack and milk for emergency food in the morning."

"the cabin was spacious and clean, there was a trampoline park outside my cabin"

"Unfortunately had a rough check in where one room could't be located due to the system changing the name on our booking. Otherwise the rooms were spacious and clean."

"Great for the price!"

"Large room with good kitchen and fridge"

"Overall might have been a lovely stay but if you are handed the keys to room 6 turn around forget your money and go elsewhere. Directly on the main road, at the top of the stairs so you join in everyones conversations. Also directly above the noisy doo that enters the building. We had to make door jams with our pizza box to stop our door shaking eberytime the downstairs door opened."

"Having stayed in hotels around the world I’m happy to say that my home town has the best hotel ever."