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"The hotel was fine. Clean and amenable "

"A great place to stay! The room was spotless, and comfortable. The woman at the front desk was friendly and helpful. And at an excellent price!"

"112 has mold in the air conditioner and some random white powder on the hair dryer. The floor was so dirty that after your shower, if you walked on it barefoot, your feet would turn black. Our other room was fine besides the floors. The lady at the desk was rude. There was 5 of us splitting 3 towels and we went and asked for more. She told us to “make sure they were all there” when we left as if we wanted to steal some low quality towels? Girl, bye! I got better towels at home. That is not a...

"Staff were excellent , in fact the highlight!"

"Room was dirty, breakfast was aweful"

"Nice place, great outdoor patio with fire pits and indoor and outdoor pools. Relaxing. The room and hotel were very clean and the staff members were efficient and friendly. Breakfast was decent."

"The room was clean! Staff was great. My grandson loved the water park! Will definitely stay again!"

"Nice as always "

"Gym was small but fine, the water dispenser don’t work. I did tell the staff, but it wasn’t fixed by the time we left. The milk in the kitchen was expired. I let somebody know, he did end up changing it. Twice there was nobody at the front desk. I waited for quite some time and still nobody showed up. I think they are sorely understaffed at that the best western. I only found one ice maker on the first floor and there was an open pipe behind it so it stunk like sewage. Also we had a room...

"Additional charge for two very small yorkies was too high, $140 for two nights. Also, The floor of the room should be wet mopped between customers, as our feet became dirty if we walked barefoot in the room even from the bathroom to the bed. "

"Staff was friendly and the room was clean. "

"Parking and check in easy AC works fine. Bathroom wall frame was rotting "

"Yes "

"Clean room. Friendly staff!"

"Hotel and room were very clean. Staff was very friendly and kind. It's a simple, motel style hotel, close to shopping, food, etc. Only 20-30 minutes with traffic to popular destinations in the area (Pigeon Forge, Smokies, etc). We would absolutely stay here again. The only thing that really could be improved is a quick cleaning of the bathroom celing vent and less salt in the breakfast items. Otherwise, it was excellent if you're looking for a clean, simple, inexpensive place. We have stayed in...

"Wife and I were traveling for Business. We love to stay there the staff is helpful and friendly. Lorraine and Jessica were great with check in and out. "