Hotel staff are friendly, only to cover up their inconsistent room conditions.
I made a full price reservation under the impression I would receive two queen beds as advertised at booking, as I wanted a big room all to myself – but I was taken advantaged of as a solo traveler and put into a corner room with just 1 queen bed.
The toilet stunk, bath tub has defects from deterioration, towels are yellow, room has no security lock, and windows leak in kitchen exhausts from the outside.
Not only that, I was informed the hotel was at full capacity and I cannot exchange rooms.
OK.
It took 1 night of enduring stenches, and 5 hrs of negotiation from 9am – 2pm the next day for the manager’s assistant to reluctantly give me a room under maintenance before transitioning.
I had to threaten to call the police.
They also do not have any “do not disturb/make up room” signs for communication. I was pestered by phone and in-person for any personal needs to be accommodated by the hotel afterwards.
This is to my understanding to pre-emptively gaslight my negative review that I have posted here for posterity.
Do check Google maps and other hotels.com comments for corroboration.
Stay at your own risk.