Dear Bumjun,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
Dear Kit,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
Dear Hyokbu,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others.
YIU JOE
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Miranda Lei วันที่ 9 ม.ค. 2024
Dear Yiu Joe,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
Dear Kit,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
การตอบกลับจาก Miranda Lei - BT FO วันที่ 23 พ.ย. 2023
Dear Guest,Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely,Miranda LeiFront Office Manager
Dear Guest,
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
Dear Sao Hun,
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
Dear Yuklun
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
Dear Hang Sum
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
Dear Guest
Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at.
Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau.
Yours sincerely,
Miranda Lei
Front Office Manager
Dear valued guest, thank you for taking the time giving us your feedback. At the same time I am glad that you have left with positive memories. Thanks a lot for your review. We look forward to offering you another tranquil experience. Please feel free contact us to take care of you in the near future.
10/10 ดีเลิศ
ผู้เข้าพักจริง
1 เม.ย. 2020
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Karmen Chan วันที่ 9 เม.ย. 2020
Dear valued guest,thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation.
Dear valued guest, thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation.
Dear valued guest, thank you for taking the time to share your experience with us. I am glad to hear you had a relaxing holiday and our genuine hospitality has successfully exceeded your expectation.
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Anthony
เข้าพัก 1 คืน, มกราคม 2018
การตอบกลับจาก Karmen Chan วันที่ 18 มี.ค. 2020
Dear valued guest, thank you for taking the time giving us your feedback. At the same time I am glad that you have left with positive memories. Thanks a lot for your review. We look forward to offering you another tranquil experience.
Dear valued guest, thank you for taking the time giving us your feedback. At the same time I am glad that you have left with positive memories. Thanks a lot for your review. We look forward to offering you another tranquil experience. Please feel free contact us to take care of you in the near future.
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Wantok
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Karmen Chan วันที่ 12 ม.ค. 2020
Dear valued guest,
Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future product development.
I am delighted to learn that you had an enjoyable stay and we look forward to your return and to providing you another memorable experience from the Banyan Tree.
การตอบกลับจาก Banyan Tree Macau วันที่ 23 ธ.ค. 2019
Thank you for taking the time to share your experience with us. We are sorry to hear that there are areas during your stay that does not meet your expectation. We hope that it does not mar your overall experience.
Luxury hotel that matches the price. The pool area was better than expected. The water slides was the best I have ever tried.
Lots of shopping there, only draw back is the newly rich Chinese males which are not the most clean guys.
Phillip
เข้าพัก 5 คืน, พฤศจิกายน 2019
การตอบกลับจาก Raven วันที่ 11 ธ.ค. 2019
Thank you for your support and feedback. We look forward to welcome you soon!
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Anna
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก nikki mok วันที่ 15 พ.ย. 2019
Thanks for staying with us. We appreciate your feedback!
Amazing stay at Banyon tree.
Could not fault this hotel.
All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet.
Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub.
Belon was excellent for breakfast & dinner.
The only issue was the egg station- some days the eggs were pre-made so not very good.
Indoor pool & outdoor pool for Banyan Tree guests only were both great.
I highly recommend this hotel.
ผู้เข้าพักจริง
เข้าพัก 5 คืน, ตุลาคม 2019
การตอบกลับจาก Raven วันที่ 26 ต.ค. 2019
Thank you for your big supporting and we look forward to welcome you soon!