"We arrived at 6pm for check in(which was at 5). There was no one in the office and the number for the hotel was not responding. Finally we get in contact with an employee who forgot to leave our keys for pick up. We waited an hour for her to drive back and not be apologetic. Great room and the house keeper was amazing. We needed her help because we went to check out @8. There was once again, no one in their office and they were not picking up their phone. Fine their hours say they start at 9....
"We arrived at 6pm for check in(which was at 5). There was no one in the office and the number for the hotel was not responding. Finally we get in contact with an employee who forgot to leave our keys for pick up. We waited an hour for her to drive back and not be apologetic. Great room and the house keeper was amazing. We needed her help because we went to check out @8. There was once again, no one in their office and they were not picking up their phone. Fine their hours say they start at 9....
Naomi