Dear Elizabeth,Thank you for your feedback regarding your recent stay at Swissotel Sydney.We hope to welcome you back again as our breakfast restaurant Ten Stories has now completed their upgrade works.Warm regards,Swissotel Sydney team

Dear Donovan,Thank you for your lovely review from your recent stay at Swissotel Sydney. Your comments will be shared with our team and we hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Oleg,Thank you for your review of Swissotel Sydney. We are delighted you enjoyed our location and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Melinda,Thank you for your review of Swissotel Sydney. It is disappointing to learn our portage team did not offer to store your luggage for you on your arrival. Your feedback will be shared with our Guest Services Manager for review. We are pleased your stay overall was a good one and hope to welcome you back again soon.Swissotel Sydney team

Dear Maxwell,Thank you for reviewing Swissotel Sydney 5/5.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Amy,Thank you for taking the time to review your stay at Swissotel Sydney.We are delighted you had a lovely time and hope to welcome you again soon.Warm regards,Swissotel Sydney Team

Dear Lorraine,Thank you for your review of Swissotel Sydney. We are delighted that you enjoyed your stay and the hotel facilities. We hope to welcome you back for a return visit in the near future.Warm regards,Swissotel Sydney Team

Dear Jason,Thank you for reviewing you stay at Swissotel Sydney. I am sorry that we processed an incorrect charge to your credit card for minibar you did not consume. This has now been refunded and should appear back in your account within 5-7 working days.Once again, we apologise for the inconvenience caused.Warm regards,Swissotel Sydney team

Dear Philippe,Thank you for your review from your recent stay at Swissotel Sydney.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Helarisi,Thank you for your feedback. We hope to welcome you back to Swissotel Sydney soon.Warm regards,Swissotel Sydney team

Dear Tai,Thank you for reviewing your recent stay at Swissotel Sydney. We are delighted that you enjoyed our central location and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Suyi,Thank you for taking the time to tell us about your experience at Swissotel Sydney.We hope you have the opportunity to come back again in the near future.Warm regardsSwissotel Sydney team

Dear Donna,Thank you for taking the time to let us know about your experience at Swissotel Sydney.We are delighted that our location was a highlight for you and hope to welcome you back again on your next trip to Sydney.Warm regards,Swissotel Sydney team

Dear Rosana,Thank you for your review from your recent stay at Swissotel Sydney. We are delighted that you enjoyed our central location and found our housekeeping service excellent. Your feedback regarding the in room dining breakfast options will be shared with our Food and Beverage Manager for review.Warm regards,Swissotel Sydney team

Dear Catherine, Thank you for your lovely review of Swissotel Sydney from your recent stay. Your feedback has been shared with our teams directly.Warm regards,Swissotel Sydney team

Dear Soomin,Thank you for your review of Swissotel Sydney.We are delighted you have enjoyed a perfect stay with us and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear William,Thank you for your review of Swissotel Sydney. We appreciate your comments and will share them with our Executive Housekeeper directly.We have a sofa replacement program upcoming in the near future and hope we can welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Yumiko,Thank you for rating your stay at Swissotel Sydney.We hope to see you again soon.Warm regards,Swissotel Sydney team

Dear Harry,Thank you for your feedback regarding your stay at Swissotel Sydney. We are delighted to learn your stay was a good one. Our air conditioning systems do turn off our team are happy to help you do this by calling our Swiss Service team when needed.Warm regards,Swissotel Sydney team

Dear Stefan,Thank you for rating your stay at Swissotel Sydney 5/5.We are pleased you enjoyed your visit and hope to welcome you back again.Warm regards,Swissotel Sydney team

Dear Joseph,Thank you for reviewing your stay at Swissotel Sydney.It is disappointing to read that our usual high service standards were lacking on this occasion and we are sorry that your expectations were not met. Your feedback has been shared with our Management Team for review.Warm regards,Swissotel Sydney team

Dear Sayo,Thank you for reviewing your stay at Swissotel Sydney.Warm regards,Swissotel Sydney team

Dear David,Thank you for your review. We appreciate your valuable feedback which has been shared with our Front Office Manager for review. Warm regards,Swissotel Sydney team

Dear Seungyun,Thank you for your review.Warm regards,Swissotel Sydney team

Dear Jonathan,Thank you for reviewing your recent stay at Swissotel Sydney. We are glad you enjoyed your time with us and look forward to you staying again in the future.Warm regards,Swissotel Sydney Team

Dear Kan,Thank you for reviewing Swissotel Sydney.We hope to welcome you back for another visit in the near future.Warm regards,Swissotel Sydney team

Dear Bianca,Thank you for your wonderful review of Swissotel Sydney. We are delighted that your stay met your expectations and hope to welcome you again on your next trip to Sydney.Warm regards,Swissotel Sydney Team

Dear Nazimagatoen,Thank you for your review of Swissotel Sydney. We appreciate your comments and are happy to advise we are currently replacing our mattresses throughout the hotel. We hope to welcome you back again.Warm regards,Swissotel Sydney Team

Dear Simon,Thank you for reviewing your stay at Swissotel Sydney.We are delighted our rooms were to your liking and our staff were friendly throughout your stay.We hope to welcome you back again soon.Warm regards,Swissotel Sydney Team

Thank you for your review.

Dear Hollis,Thank you for your kind comments regarding your recent stay at Swissotel Sydney. We are pleased you enjoyed our location and found our rooms beautiful. We hope to welcome you back for a return visit.Warm regards,Swissotel Sydney team

Dear Zari,Thank you for your review. We appreciate you sharing your experience and hope to welcome you back again.Warm regards,Swissotel Sydney Team

Dear Sedina,Thank you for reviewing Swissotel Sydney 5/5.We hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Hannah,Thank you for the review.Warm regards,Swissotel Sydney Team

Dear Jon R,Thank you for your review of Swissotel Sydney. We are delighted with the 5/5 rating. We look forward to welcoming you back again soon.Warm regards,Swissotel Sydney team

Dear Sally,Thank you for your glowing review of your third stay at Swissotel Sydney. We are delighted that our staff are friendly and were helpful with their service to you. We are pleased you enjoyed our buffet breakfast at Ten Stories restaurant and find our location unbeatable. We look forward to welcoming you back for your forth stay in the near future.Warm regards,Swissotel Sydney team

Dear Julie,Thank you for your lovely comments about our staff in your recent review. These will be shared with the team. We hope to have the opportunity to welcome you back again in the near future.Warm regards,Swissotel Sydney team

Dear Kimberly,Thank you for your review from your recent stay at Swissotel Sydney. We are thrilled that your expectations were met at our Day Spa on Level 10 and your feedback will be shared with Jane.Warm regards,Swissotel Sydney team

Dear Anna,Thank you for your review of Swissotel Sydney. We are pleased you enjoyed your stay and hope to welcome you back again in the near future.Warm regards,Swissotel Sydney team

Dear David,Thank you for your review of Swissotel Sydney. We appreciate your comments regarding the guest lifts and assure you the issue has been raised with our Management team.Warm regards,Swissotel Sydney team

Dear Hannah,Thank you for rating your stay at Swissotel Sydney as 10/10. We will share this with our team.We hope to see you again in the near future for another wonderful stay.Warm regards,Swissotel Sydney team

Dear Morten,Thank you for the 10/10 review regarding your recent stay at Swissotel Sydney.We are delighted that you enjoyed your stay and hope to welcome you back again in the near future.Warm regards,Swissotel Sydney Team

Dear Ros,Thank you for your 5/5 star review from your stay at Swissotel Sydney.We are pleased you enjoyed your stay and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Chang,Thank you for rating your recent stay at Swissotel Sydney 10/10. We are thrilled you have enjoyed your stay with us and look forward to you returning in the near future.Warm regards,Swissotel Sydney team

Dear Les,Thank you for reviewing your recent stay at Swissotel Sydney. The team will be pleased to see your 5/5 rating and we hope to welcome you back again in the future.Warm regards,Swissotel Sydney team

Dear Gabrielle,Thank you for your feedback regarding your recent stay. It is disappointing to read that one of the two rooms you booked was not ready at 3pm, however with special requests for same floor allocations, this is sometimes not possible. Your feedback has been duly noted and we appreciate you sharing your experience. Your comments regarding the cleanliness of the bathroom and shower drain has been shared with our Executive Housekeeper and Engineering team to rectify. We are sorry that your stay did not meet your expectations on this occasion, but hope to have the opportunity to serve you better in the future. Warm regards,Swissotel Sydney team

Dear Jeddalyn,Thank you for the 5/5 star review from your recent stay. We are pleased that your expectations were met and hope to welcome you back again soon.Warm regards,Swissotel Sydney team

Dear Giuditta,Thank you for your glowing 10/10 review of Swissotel Sydney. We are delighted you enjoyed your stay and we hope to welcome you back again in the near future.Warm regards,Swissotel Sydney Team

Dear Guest,Thank you for your review of Swissotel Sydney. I am sorry to hear about your experience in the first room you were allocated, but happy to see the team were able move you to a different room that was more satisfactory. We are pleased that you enjoyed our location for dining and shopping and hope to welcome you back on your next trip to Sydney.Warm regards,Swissotel Sydney team

Dear Guest,Thank you for your comments regarding your recent stay with us. It is disappointing to read that we did not meet your expectations on this stay. Your feedback has been shared with our teams for review and consideration.Warm regards,Swissotel Sydney team