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"We had a wonderful stay. The staff made us feel very welcome. At breakfast, they surprised us with a waffle plate which said 'Bon Voyage' presented by the entire staff and took a picture together. Can't wait to return for my next stay."

"Everything about this property works well for me on my trips to Surat . Location, service, cleanliness, quiet, food, especially the breakfast. Possibly the best in Surat ."

"Feels safe. Very fast and cheap laundry service. I was happy with my stay."

"Nice location, great and helpful staff. "

"Friendly and helpful staff. Clean room."

"Office complex converted to hotel. It's not a four star property. It's a 2 star cateogory. Purely misleading on the web portals. "

"Good staff. Always ready to help if you need anything. Quite decent rooms. Value for money. Stayed here for 8 nights with family. No issues with the area and the local. Local dining and desert options available in the plaza itself. Recommended!!"

"The Hotel is run down. The only saving grace is the restaurant and the staff who do a great job!! "

"Location is not great. Cable TV - you have to remind them for renewal, Break fast was good. Cleanliness was excellent. Will try one more time stay before giving negative rating."

"Misleading "

"the standad room was better then the delux room .delux room had left over of the carpet and other stuff used in it.also the bathroom was really bad and everytime i used the washbasin the drainage made loud noise.the staff statement was contradictory now and then"

"Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry!"

"Worst hotel I have ever been to"

"Awesome in all aspect it would be wrong to point out one thing leave the rest. As a suggestion I have one point, please add Indian cuisine to your menu as everyone is not okay with conti and Chinese."

"Pricing is like a 5* hotel yet the facilities and service nowhere like it. It’s pricing should be 10-20% of what they are asking. Wouldn’t even provide hand towels. "

"Do not stay here. The hotel smells bad and is very dirty. My room had piss left on the toilet and a used condom under the bed. When I complained and asked the staff to clean it they refused and continued playing PUBG on their phones. I left after 1 night dispiting having paid for 3 nights. Could not get my money refunded for the rest of the nights despite the terrible conditions of the room. Very unprofessional place. "