Find hotels in Surprise, NY from ฿1,823

"Very clean Very comfortable room Very large room Great location (on street with galleries) "

"Love this place . We stay here every Saturday. "

"The blind in the room is broken. Once down, it won't go up. The way the bed is made is strange. You can't even pull the sheet up to your neck. And breakfast is expensive. Not a good value. Overall, pricey for what you get. "

"Clean room, great staff, beautiful scenery."

"Everything was excellent"

"Super peaceful, safe and relaxing cabin"

"Front desk unhelpful charge me twice dirty room"

"Location is fine for a quiet stay. Many places close early or on off days. Staff was not friendly. Someone talking about $300 landscaping her husband does in the tavern over our breakfast was unpleasant at best. So tone def, load and not a single moment of acknowledging there were guests. Shouting to maintenance about the petty cash was so tacky. Voices carry and the conversations began at 5:30. Totally unacceptable. In the evening I approached the front desk to ask a question and was greated with a distracted 'hey wassup' which isn't professional. Next day upon leaving the guy wasn't at the desk but smoking right by the door where there is a smoke station and didn't even open the door for us or great us after seeing us each with a suitcase and an additional bag. Folding towels and sheets on a table in the tavern with an employee using headphones isn't exactly sanitary. That being said, the hotel is cute but you have to ask to have the fire started. The staff is odd but the beds, rooms are clean and modern. Come for the looks and feel, don't count on any sort of polite interactions."

"Very old and outdated. It felt like I stayed in a low budget motel.. very scary place. I never saw a housekeeper . Front desk manager was very nice ."