Travelers find comfort in the Andalus Hotel's inviting lobby with TV viewing options, while the on-site gift shop offers perfect souvenirs to remember the stay
The Andalus Hotel combines comfort with practicality. Guests can relax in the welcoming lobby or explore nearby attractions. Amenities include laundry facilities and a gift shop, while the attentive 24-hour front desk staff ensures assistance is always available.
Reviews
4.64.6 out of 10
Popular amenities
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
Laundry room
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Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Andalus Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Andalus Hotel?
Self-parking is free at this property.
What time is check-in at Andalus Hotel?
Check-in begins at 2 PM.
What time is check-out at Andalus Hotel?
Checkout is at 1 PM.
Where is Andalus Hotel located?
Situated in Surabaya, this hotel is within 1 mile (2 km) of Ampel Mosque, Kertopaten Night Market and Pasar Pabean. Chinatown and Kong Co Kong Tik Cun Ong Temple are also within 1 mile (2 km). Surabaya Kota Station is 29 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.6
Cleanliness
4.0
Location
4.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 4 reviews
2 - Terrible
2
Reviews
Verified
4/10 Poor
ross
5 Jun 2015
Disliked: Staff & service
Economical but not really desirable.
The area is a poor location in a very Islamic area, dirty and unkempt and not pleasant in any way with poor eating facilities anywhere nearby. The hotel was reasonable but would accept Hotel .Com booking and requiring me to pay in cash and telling me to claim a refund from Hotel .Com. Breakfast did not come and my passport was kept until I left the hotel which did not happen at any of the other 6 hotels I stayed at during my 2 weeks in Indonesia.