"service is not a hilton standard .
swimming pool we try to order some drink around 18:30 PM
it say closes no drink service (Pool bar normal as i know closes on 19:00
morning food was empty very fast need very long time to fill up.
a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton.
In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"
"Fourth time here in two years. Such a nice hotel which is still new, so facilities and amenities are great. Staff are well trained and friendly. Love the ambience too. Looking forward fir my fifth trip already! "
"Wonderful place to stay in Penang. Great food options in the hotel and also nearby. Easy walk around the top of Penang and nice to be just out of the busier centre.
Lovely rooms and decor throughout and the pool was superb.
The staff were super friendly and helpful, especially in the restaurant. "
"Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas. "
"The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel.
Car park exit under construction, please keep up "
"It’s a great place to rest for a couple of days before the next flight. The food was good, staff was friendly and helpful, and there’s a great little spa (very good massages). The pool looked nice but the water was quite cloudy when I swam, so that was a little worrying. It meant that the pool wasn’t cleaned or properly chlorinated. I would stay again. "
"What an amazing hotel. Beautiful grounds for a week of relaxation in Penang. Rooms were immaculate, breakfast was epic and the pool and gym were great. We will be back"
"A pleasant hotel on the beach and close to restaurants etc. Staff were extremely helpful and always smiling. Breakfast is the best - everything you could wish for is served. Room is spacious and very clean.
Wine and fruit platter in room on arrival was a nice touch.
Hotel could do with a bit of TLC in places i.e. Paint/repair - balcony seat cushion repaired or replaced, pool umbrellas repaired or replaced but nothing too major. "
