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"The staff was amazingly nice and helpful. And the breakfast was good. Although the pancake machine was broken our entire stay."

"The breakfast was delicious, but there were stains in the bathroom, the tub was peeling, and it all just felt old. Additionally the curtain in our room was missing part of it and it had been installed off center so the parking lot light right outside our window was shining through. We had to keep the wardobe door open to block the light from shining right onto the bed where we were sleeping. "

"Stayed 4 days for Sonic Temple music Festival in Columbus. Breakfast ended at 10 am, at 9:30 there was only 4 pieces of precooked french toast, There was NO orange Juice for 2 days, Yogurt was gone, no plates, watched someone eat french toast on a napkin, syrup was from the original gallon jug with a pump, cereal & milk had run out, no flavored oatmeal just the original, apples only. Wife asked the gentleman at the front desk for more plates only to be ignored. They DID NOT restock the...

"Nothing particularly unique it was a typical chain hotel but the staff was nice and the food was adequate."

"Tout était parfait!"

"Everything was super clean and everyone was super nice and helpful! Would recommend this hotel."

"Yes the breakfast was okay. Parking was very safe."

"Very clean rooms. Could use some updating! Great value for the price. Front desk staff was very friendly and helpful. Would definitely stay again"

"The staff and the hotel are both consistently excellent. Not a big fan of the powdered scrambled eggs."

"Property needs attention. Some areas unfinished. Room was clean. Breakfast was not as it was described."

"Great stay. Comfortable and super clean. Staff was super friendly."

"Be fully prepared to not have a room reserved for you even though you booked weeks in advance. After an 8 hour drive, we arrived within the check-in window to be told they had no reservations for us. We told several excuses, one being their system went down and wiped their reservations. They were booking in people before and after us. They were unable to assist us in figuring out other hotels in the area. We were in town for a festival, and like many others, our hotel canceled our reservation...

"Don't let them put you in the room right next to the stairs. The stairwell door hasn't been oiled since the hotel was new. Makes noise all night."

"This hotel may have been a little dated but all other things were great. The staff was so helpful and friendly. All rooms had king beds even 2 king beds in our room. The mattresses and pillows were so comfy. The price was so reasonable. When we travel to the Columbus in the future we will stay here again."

"It was a bit skimpy, sufficient enough for a quick grab if needed. "

"This was my first stay at Tru but won't be my last. It is convenient (close to the airport) and clean. It's definitely a "millennial hotel" (bright colors, lots of open workspace and pool table in the lobby), but as a "Boomer" I appreciated the energy (affirmations on the front door, young staff). It's fairly new, and smelled fresh. The bathroom hand soap is everything!"

"The staff was so thoughtful and kind. I had called earlier because I knew we were going to be a late check in because of the concert we were attending. Traffic after the concert was so bad we were stuck in a parking lot for hours. It called again and the counter person on duty said our key was ready and waiting and not to stress. When we got there we walked right in. They gave us a key and asked if we needed any water or anything else after our stressful traffic experience. The room was...

"The free breakfast let me down. Eggs and oatmeal was watery."

"Super clean!"

"Staff very welcoming and it was the first time staying here. A full sized refrigerator and 2 burner stove as well as a microwave. Really nice but you must bring your. Own utensils and cookware. The bed was very comfortable and quiet. I will be back in the area in a couple months and have already reserved the room "