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"The room was nice and clean, and the staff had been very helpful.. I always felt happy when I was there, thanks."

"The room was very clean, towels were well stocked. Some of the light fixtures were missing light bulbs but overall a good experience."

"Room and hotel was very clean! "

"Room was clean staff was nice"

"Everything was good. Nothing to complain "

"Everything was great"

"Ty the Bartender is awesome, friendly without being fake or overdoing it. Overall awesome stay."

"Great view. Welcoming staff. Comfy room . I think the only issue I had was the somewhat thin walls"

"This hotel is really nice and in a very good location. Staff is always friendly and professional. I would book this hotel again no problem."

"Staff was excellent, unfortunately my wife and I had to cut our trip short but staff was very understanding and accommodating. Kathy was very nice and super helpful and I will definitely be returning to HIE in Saugus, Ma.!!!"

"Parking was easy. Breakfast was great with a variety of options and seating. "

"Great stay near Salem and Boston! We stayed here while attending a friend’s wedding in nearby Lexington and couldn’t have been happier with our choice. The location was perfect—close to both Salem and Boston, but in a quieter area. The hotel was very clean, and the daily housekeeping service was a nice touch. The gym was well-maintained and had everything we needed for a quick workout. Highly recommend this hotel for anyone visiting the area!"

"Yes"

"Clean room, amazing staff, overall a great stay! "