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"The bathroom toilet was nasty and no clean towels! And didnt clean the room when we were gone! we stayed for 4 days, we had to ask to clean the room!"

"Just nice and clean"

"I like it close to downtown SF"

"Clean and well situated"

"This was so bad we didn't even stay. It felt unsafe and smelled weird and there was cleaning supplies left in the hall ways. It was not at all what was advertised, it was worth losing the money to stay someplace else."

"Staff was very nice"

"After a long day out we arrived at the hotel and couldn’t check into our room because their computer system crashed. They didn’t offer any sort of compensation, resolution, apology or anything. Just asked we keep waiting until it got fixed. So much time had passed and it was nearing midnight so we had to book somewhere else. Still waiting for someone to reach out about a refund. DONT DO IT."

"Just an overnight stay before departing from SFO but would not stay here again"

"Overall a good hotel , was very clean and the mini fridge was very handy ! Definitely recommend."

"This is the third time I have stayed at the Evergreen. I very much like the facilities – – environmental factors, location, and upkeep. However, the one staff person at the front desk is ill-suited to the position: she is often absent from the desk, rude, unhelpful in assisting with operating the TV, etc., and her English isalmost un understandable. She makes what would otherwise be a good stay into an unpleasant experience."

"価格にしては設備古い、朝食付いてない、スリッパ、綿棒、メモ帳すら無い。"

"Room allocation was not good. It did not had a bath tub."

"Nice clean room, spacious, huge walk in shower. Shuttle for a charge and waited longer than anticipated as it's not continuous but associated with Holiday Inn Express. Hotel isolated from eateries in area, but Bistro staff pleasant although food selection overpriced."

"Very clean, quiet, great views."

"Clean rooms. They look new/renovated recently. Friendly Staff. Breakfast was good."

"Excellent service and nice clean room. Enjoyed our stay."

"Very friendly staff."

"Earlier schedule for the buses, earlier check in few more items could be added to the breakfast menu as well"