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"We enjoyed our stay, car parking is definitely hard work, the allocated car park is disgusting, very scary and absolutely stinks, urine and worse in the corridors for the steps, plus lots of homeless must live in there, would I stay again? Probably not"

"The rooms were large and clean. The staff were very friendly and so happy to help with any questions or help needed!!"

"A perfect place for exploring Plymouth. Very friendly service, clean rooms."

"Thank you"

"Great welcome, very helpful and great location"

"Lovely hotel, great location, very comfortable bedding and spotlessly clean. Would definitely recommend them to anyone."

"No Wi-Fi for the entire stay. Major building work - the ceiling in the room below mine was being taken down. My whole room was shaking. No warning was given."

"Very nice Breakfast and good service."

"Clean room, helpful staff, appropriate amenities. Parking was a little issue but this was outside of the staff’s control and they provided appropriate alternative parking as our initial space was taken by a member of the public"

"The room was utilitarian, at best, and cold. Staff were unable to get the heat turned on. After 2 days of requests a space heater was finally provided."

"Staff was easily approachable and good communication"

"Great stay, friendly staff & delicious breakfast"

"My experience at this hotel was very disappointing. The environment around the hotel did not feel pleasant, with many homeless people around the area. I understand that homelessness is a serious issue, but as a paying hotel guest, I expected the surroundings and overall atmosphere of the hotel to feel more welcoming and secure. The service was also very poor. The following morning, my wife and I went for breakfast and there was nobody available to assist us for more than five minutes....