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"Staff were helpful "

"Whilst initially suprised at bein on the university grounds, it was really beautiful, lovely staff and the food was excellent. We had window view of the wallace memorial, rooms were simple, warm, clean, great if you have a car"

"For me, this hotel isn't quite perfect - but the positives far outweigh the negatives. The real negatives are pretty minor - but mainly it is about the ipad controls for the room. It's gimmicky and a bit pointless. It's never going to be quicker to log into an ipad, find the section for say lighting and then adjust it - than just flicking a switch in the room. I guess the idea is that this is modern, but it seems a bit daft when you find there are no USB outlets in the room. I guess I don't mind the idea of a self service check in too - some might gripe - but since I wasn't really sure what I was doing, the receptionist pretty much had to steer me through it anyway, so I guess for frequent users this is great - but for me, again, didn't really add much. With that said though - the room was lovely. I liked the bed, it was comfortable - and crucially, the room was quiet and I got a great sleep. I used the co-working space on the 1st floor and it was great. The wifi is great - I had no problems getting connected, and I was able to do some video calls no problem. Finally, the breakfast was absolutely outstanding. A really great variety with options I think to suit many (I saw vegan croissants!) It was really delicious and about the only thing I can criticise is that were I to stay here too long, I would gain weight. Finally, the staff were all lovely. All were really helpful and professional. I would definitely recommend this hotel."