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"The bed was not comfortable and the bedding was very thin. We spent the night cold and tossing around all night."

"Pool party Saturday afternoon — parental co trial Needed. Wet floors throughout lobby. Scary for us older people"

"For the price of the hotel was extremely well maintained housekeeping, staffless the herb, all on all of your nice newer property"

"It was a very clean and well maintained hotel"

"They need to add more staff for breakfast like eggs, hotdogs 🌭..etc."

"This place is disgusting, seems to be a month to month living facility more than a Hotel. Honestly will never, suggest this place to anyone with a family. I pre registered my rooms moths in advance to have rooms at least on the same floor. I showed up they had a room on the 2nd floor and a room in the 5th floor. If you want quality service and a quality stay, this IS NOT the space for you"

"We appreciated the shuttle service to Mayo Clinic. Located in a growing business area on the Southwest Side, there is dining walkable to the hotel."

"Welcoming. Staff and management roo."

"Room was great. For the most part clean, could be cleaner. But great experience and great bed, and overall a great experience."

"nice quiet clean hotel, enjoyed the pool with basketball and jacuzzi. quiet but close to downtown. can walk or drive to downtown. restaurant is nice & convenient. they privide shuttle to & from destination during available times."

"Never replaced towels daily. Doesn’t offer toothbrush or toothpaste.Rooms are dingy and old. Breakfast is ok. Pool facilities are ok. Management is nonchalant but one desk attendant was really nice . A young black guy. Would never stay at this hotel again. Only booked because of the shuttle bus to the hospital. Don’t book because if the price . Spend that extra $20 and go somewhere better. Thank me later"

"Every thing was perfect!"

"Above average Holiday Inn Express."

"Great experience at the hotel itself. Poor experience with Expedia. Got the complete runaround when trying to cancel one of three rooms. Bought insurance to prevent exactly this and got no where. Won’t book through them again."

"Great bed!!"

"Great place"

"Great location, a few minutes walk to the civic center. Plenty of good food options around the area. The staff is friendly and helpful, rooms and commons are clean, loved the breakfast menu."

"Staff"

"Perfect environment to relax"

"A bit of an old, confusing building, but the staff did their best to make it comfortable."