Norfolk Hotel

Property class: 2

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Howard Davis Park and King Street, Norfolk Hotel provides a terrace, a garden and an arcade/games room. The on-site restaurant, Restaurant, offers breakfast, dinner and children's meals. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a library and a bar.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Double or Twin Room

A hotel room with a bed, two bedside lamps, a chair, a desk, a television, and a mirror.

Traditional Double or Twin Room

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Family Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a chair, a desk with a fan, and a window with curtains.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Economy Double or Twin Room

A hotel room with a large bed, a wooden headboard, two wall-mounted light fixtures, a chair, a bedside table, and a window with curtains.

Economy Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in St. Helier, Norfolk Hotel is near the beach. King Street and St. Helier Central Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Howard Davis Park. Looking to enjoy an event or a game while in town? See what's happening at Springfield Stadium or AquaSplash. Visit our St. Helier travel guide
Map
61 La Colomberie, St. Helier, Jersey, JE2 4QA

What's nearby

  • A landscaped garden with a variety of colorful flowers, a brick pathway, and several large trees.
    Howard Davis Park
    1 min walk - 0.1 km
  • The entrance to Central Market with ornate red gates and hanging flower baskets.
    St. Helier Central Market
    8 min walk - 0.7 km
  • King Street
    8 min walk - 0.7 km
  • St. Helier Town Hall
    12 min walk - 1.1 km
  • Port of Jersey
    18 min walk - 1.6 km

Getting around

  • Jersey (JER)
    18 min drive

Restaurants

  • Lilly’s Mini Market
    5 min walk
  • McDonald's
    6 min walk
  • Krafty J's
    6 min walk
  • Bastille Brasserie
    6 min walk
  • Cock & Bottle
    7 min walk

About this property

Norfolk Hotel

  • Hotel near St. Helier Central Market
  • Located close to Howard Davis Park and King Street, Norfolk Hotel provides a terrace, a garden and an arcade/games room. The on-site restaurant, Restaurant, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a library and a bar.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • A billiards/pool table, a lift and tour/ticket information
    • A 24-hour front desk, a front desk safe and a TV in reception
  • Room features
  • All 100 rooms include amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with hairdryers
    • 19-inch LED TVs with digital channels
    • Wardrobes/cupboards, coffee/tea makers and heating

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  • Free Wi-Fi
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The price is ฿3,918
฿4,114 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

Frequently asked questions

Does Norfolk Hotel have a pool?

Yes, this property has an outdoor pool.

Is Norfolk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Hotel?

Self-parking is free at this property.

What time is check-in at Norfolk Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Hotel?

Checkout is at 10 AM.

Where is Norfolk Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Howard Davis Park, King Street and St. Helier Central Market.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Norfolk Hotel Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 115 out of 292 reviews
Rating 8 - Good. 139 out of 292 reviews
Rating 6 - Okay. 30 out of 292 reviews
Rating 4 - Poor. 6 out of 292 reviews
Rating 2 - Terrible. 2 out of 292 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, hot shower, lovely friendly staff, just 800 m from town centre, easy to get about I had a lovely time
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Very central in Jersey close to the beach
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

Clean & tidy
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a traditional friendly family-run Jersey hotel, you'll really like the Norfolk.The warm welcome is there the moment you walk through the door. We paid a very fair price for our double room on second floor (via lift or stairs) which included breakfast. Room bigger than I had imagined with lots of wardrobe and cupboard storage. Town view from window with a partial view of the entrance to the Howard Davis Park. It's a spacious hotel with lots of sofas and small rooms downstairs. There was traditional entertainment in the bar every night: singers, musicians, a comedian etc. Breakfast was included in the large dining room. Maria was our very friendly waitress and it's good to have tea, coffee and toast brought to the table. There is a good choice of juices, cereals and fruit on the breakfast bar and then you put in an order for cooked or continental. You can reserve a table for the evening mea, but we ate out. There's plenty of parking for hotel guests, but we didn't hire a car as the hotel is central and there is a bus stop outside for the excellent Liberty bus service. The rose garden area outside was perfect in the hot weather while we were there and I had a couple of swims in the outdoor unheated pool. Bonus: If you like to print out your boarding passes there is a desktop in reception. The reveiews I had read were just right and I am vry pleased to add to these. An excellent stay at the Norfolk. The general atmospher of friendlinees ledd to many go ba
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at breakfast was faultless. Caleb did an amazing job and has a great memory for the detail. Room slightly dated but so very clean.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel clean and staff were friendly. It was a bit outdated but it still was worth the visit with a superb location. Breakfast was good and the pool was a nice added feature.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
You get what you pay for. Friendly, nice staff but terrible soundproofing. You can hear everything. And that’s not because it was built in the 20th century. It’s because no soundproofing has been installed.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

We were made welcome in the hotel and would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very accommodating staff and helpful!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly, helpful staff. Very close to the centre of St Helier.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserves to be at least 3 star
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, staff are very friendly and helpful. Massive thank you to the restaurant staff in particular Mircea and Kip
Stayed 5 nights in Apr 2026