โรงแรมและที่พักในอุทยานประจําภูมิภาคสเปรย์ แวลลีย์

"Top notch hospitality. Stay was so comfortable, food was delicious and most important of all is warm welcoming from staff. Birthday weekend well spent."

"Good place to stay"

"Great property, they were sold out so we couldn't get an extra pillow or a fan and it was hot. But the property is beautiful, and nicely maintained, front desk very sweet and helpful. One complaint the restaurant had poor customer service , the manager seemed annoyed , and it wasn't a very friendly experience both times."

"Overpriced for the poor amenities."

"Great location, easy to get in and out of town, 5 stars"

"The hotel is in a nice quiet location outside of downtown. It's easy to get to town with bikes or driving to the free parking train station. Staff were always very helpful with advice. Additionally the free use of bikes, bear spray, etc are very convenient."

"We like the privacy of having our own cabin and always rent the gas tank for the fire pit. It would be nice if the spa room was open a bit later."

"Overall, our stay was okay, but there are a few things future guests should know. If you’re planning to arrive around check-in time, I recommend calling ahead to confirm that your room is actually ready. Check-in is at 4:00 p.m., but when we arrived after a long day of traveling, we were told our room wasn’t ready because there was a larger reservation ahead of us. We were exhausted after the drive and had expected to be able to settle into our room, so the wait was disappointing. The room...

"For the cost of the room it was not close to decent value. Room smelled musty. First room they gave us had third rate lock. Changed rooms. Again musty. We bailed on second night. Staff were great. Polite. Professional."

"We absolutely loved our stay at the Otter Hotel. Friendly and helpful staff members. Very clean and in perfect walking distance to downtown!"

"Staff were very nice and clean rooms"

"A nice experience"

"The staff throughout the hotel were exceptional. Friendly, informed and helpful. In fact, when asking for assistance to find an area of the hotel or a particular place, staff guided us themselves to the location. Very kind. The bar staff was equally professional. Treated us as if we were their “favorite table” in a fully-packed space. We enjoyed our stay greatly."

"Beautiful property in a key location. It was an excellent place of rest for us on our west coast road trip"

"Clean, great location, excellent and helpful staff!"

"This place made us feel home the location is best very convenient for food and activities the staff was out standing they have the bestest service i have ever seen parking was very convenient the rooms were so clean. And its closer to all the places its a happening spot righ in downtown worth every penny and i suggest all My friends and family to stay at peaks if they wanna have the best experience of banff"

"Property close to many trails."

"This property going through renovation. Everything was very difficult, parking, staff, amenities. They force you to use their app. Staff clearly says, if you bok through the third party, no help!! Way too expensive. Wonder why popular travel busses were there? Do they get a better deal? No better than a cheap Motel"