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"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "

"Habitación limpia y amplia,atención excelente, regresaría sin duda"

"Good location, less than 10 minutes from Lugano Paradiso train station. Plenty of places to drink, and dine. Nice short walk to the lake. "

"Tutto "

"Very clean and perfect room! View of the mountains and city courtyard. The bottle of prosecco waiting was a fabulous gift from the hotel. I loved staying here! The room had character- and comfort. The doors allow some noise, so could be a little bothersome to sensitive sleepers"

"Ich war nur 1 Nacht hier aber sowohl das Personal wie auch das Zimmer waren sehr gut. Kann ich sehr empfehlen."

"We had a great stay. We were warmly greeted when we arrived. It was a cute little apartment centrally located. Good location clean comfortable bed and very quiet. The staff was very helpful and we will definitely stay here next time we come to Lugano. "

"The hotel surpassed our expectations! The room was immaculate and refreshed to the same standard every day. Every member of the staff was cordial and helpful. We only had breakfast one morning (which is included) and there were many varieties of foods to choose. Lunch and dinner at The Bistro were excellent, as was the service. We were meeting my Italian relatives for the first time, and most meals were at their homes, so we did not have the chance to eat at Atilier. Next time! We are already...

"Tutto ottimo in una struttura splendida "

"Quartos , café da manhã , ambiente "

"Sauberes Zimmer, sehr gute Pizzeria."

"Hotel tres bien. Literie confortable. Accueil tres sympathique. Petit déjeuner copieux"

"Great location. Well-maintained. Small and perfect for a solo traveler. "