"Guy at front desk couldn’t find my reservation. Wanted me to just pay again. After 30 minutes with hotels.com he finally found it. Not apologetic or polite. Won’t be back. "
"They canceled our reservation the day before check in. Then called the day of check in and said they had a room. We stopped in and it was so dirty. Bugs all over the bathroom and in the room. Beds were a mattress on a metal base. They were only full size, not queen. We didn’t stay. "
"We weren't sure what to expect booking outside of a chain hotel. Room was attractively styled with numerous little touches that made it a delightful place to stay. Host was not on site when we arrived but made all the necessary arrangements via text message. She was very helpful. Would recommend this place to anyone traveling through the area."