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"Excellent"

"Would be better with a ceiling light wired to switch"

"While hotel was excellent, the bathroom wasn’t swept (I don’t want to tell you what was on floor and do not want to be negative)"

"Room needed major updates. Walls were partially painted, lots of dents and holes. Bathroom had rust stains. No butter available at breakfast. Juice machines didnt work. Coffee machine unavailable. "

"Michelle was wonderful at helping me plan this night for my two daughters and family."

"Nice clean property with friendly staff. Nice location to groceries, food, and the airport."

"The room was spacious, clean, and safe for my 90 yo mom. The kitchenette was wonderful! Our room was quiet as was the hotel, the hotel is in a quiet location even tho it’s close to the airport. Our room had a view of a little lake with geese on it. I cannot say enough about how ACCOMMODATING, FRIENDLY, and CUSTOMER ORIENTED the hotel staff at the front desk was!!! They brought extra blankets and were kind about the extra effort. They granted a little bit of a late checkout. And they greeted my...

"The room was so clean, much more then many other places I have stayed. The staff was friendly and the pool was very nice. It was a nice location, easy to get to GVSU and then to other places around town. "

"The staff was super friendly. The hotel was clean. "

"I had a great stay. The property was very quiet and the breakfast was good "

"Yes"

"Close to airport, shuttle service was great"

"We didn’t use the internet as we tried and didn’t work well and don’t use shuttle but was available "

"Everything was nice and clean and the staff was very friendly."

"The place felt like it could’ve been good, but was poorly maintained. Lots of little things added up, from a pool under maintenance, some issues with the elevator, missing lightbulbs in fixtures, keycards that decided to stop working each night, etc. "

"The hotel was clean and quiet, which is a big plus for me. The issues we had dealt with staff and communication. When we checked in we asked if late check-out was avalable. We were told yes, we could stay until noon, so I confirmed with the front desk attendant that we wanted late check-out and would leave by noon. Just after 11am a staff member was knocking on our door asking why we hadn't checked out. I told them we had confirmed late check-out. Not 10 minutes later another staff member...

"The people above me had children who were up almost all night stomping around their room. Then this morning they started up again at about 8:30 am. I was there 3 nights and they did it every night for a couple of hours. Today was the first morning they did it. "

"Everything was great!! Clean spacious room with kitchen, friendly staff, great location."