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"The room was very clean and the staff was lovely"

"I had a very pleasant stay overall and really appreciated the comfort and service provided. The hotel was very clean, well-maintained, and clearly lives up to its rating. The room was nicely arranged, which made the experience even more enjoyable. One small thing I did miss was having complimentary water bottles in the room, as this is something I’ve usually found helpful during my stays elsewhere. Additionally, a slight improvement could be made in the cleanliness just outside the building....

"Have stayed here a multiple of times. Rooms are comfortable and clean. Breakfast was excellent "

"Great location "

"Fabulous room, clean and super comfortable. Bar was great and the food in the restaurant excellent."

"First off the staff were lovely and so helpful. The hotel itself could do with more attention to detail - we got a free room upgrade but only because the toilet seat came off in our hands first use. Second room was very spacious but there wete issues - its an old building so we were expecting uneven floors - leaking showers not so much, flickering lights when first switched on. A lot of the communal areas really needed some TLC - its location to Newbury is very good - we were using the hotel as...

"A warm and inviting place to stay! Staff and setting are amazing!"

"Amazing staff"

"Staff excellent. Quiet room. Parking excellent."

"Breakfast service was slow as only one member of staff covering service. More staff to support would improve the situation."

"We had a wonderful stay at The Retreat. The room was spacious and comfortable and we appreciated the pantries with complementary drinks and snacks. The facilities are high quality, with an elegant feel without being dated. Food was good in both restaurants, as was breakfast. The spa was very relaxing. Staff were friendly and helpful. "

"Great location, free parking and easy walk up to the small town centre and surrounding countryside. Staff were very helpful. Nice old property but a little dull sometimes and lacked character. Clean though. There were issues with water pressure, effecting showers etc. this was explained on arrival, so was not a surprise. Breakfast was unexciting and just ‘okay’ with overcooked scrambled eggs, dry bacon and a pot of beans that was more juice than beans. A comfortable stay despite the quibbles."

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"Breakfast was Luke warm / not much bread left for toast as I assumed that most items were consumed by an overnight coach tour party staying overnight with earlyish departure. One staff member on duty probably having to cover for restaurant In the room which was ok the only problem was when you empty the wash basin the waste water came up the bath plug hole"

"Excellent staff very friendly great food"

"Room wasnt the biggest but perfectly formed. Only disappointment was the shower was over a bath - difficult for me being slightly disabled to get in & out of. "

"Great little pub with large outside seating area. Pizza night Fridays & very nice too. Room very comfy a little warm being at the top of the building but had a good air con fan. Probably not a common problem in this part of the world!!!"