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"No daily service. Paper thin walls- can hear the neighbors pillow talk and family planning session at 2.30am. Guests having cell phone convos in the hall at 11pm. Other guest partying in the parking lot hanging by their commercial vehicles. The room window did not seal shut to mitigate the noise. Guest Trash was piled near the hall exits. There was NO exterior security access door- anyone could walk into the common areas at all hrs. Even for basic accomodations, major shortcomings."

"They charged me security deposit and it somehow disappeared from my transaction history and never showed up back. My bank cannot find the transaction. On my second stay they charged my card twice for security deposit. Based on reviews this has been an ongoing issue with this location. I’ve been to several locations and a hour after checkout I always get my deposit back, but for some reason this location holds onto your money."

"Wonderful!"

"They have horrible customer service and the place is nasty the bathtubs look like they have never been clean I would not even shower there I had to go buy some bleach first"

"Great stay."

"The location is better compared to those around, feels safer too."

"Great stay"

"Overall, decent place"

"super new! very clean."

"Property is well kept. Smells amazing. Staff were friendly and helpful. Breakfast was good and replenished as needed. Rooms were spacious and clean. Parking garage is a plus and location was easily accessible and quiet. Would stay again"

"This is a gem of a place. I have stayed at the abner many times and am delighted to say it is always a treat. The hotel is warm charming sparkling clean and perfectly located with shopping and dining just outside your doors. The rooms are comfortably appointed with all the extras of a posh stay . The breakfast is a must and don’t skip the frittata. Dinner is a cozy culinary experience with an ample menu to cover many tastes but dine exquisitely. If open do not miss out on the rooftop lounge...

"Yes"

"The girl at counter initially helpful- one employee down- so she had too Much to do- graduation weekend- chaos- our room was not acceptable- ac malfunctioning, no other room available - banking like crazy - girl couldn’t help - overwhelmed With customers. Booked thru Expedia- so they intervened and we got our money back- the hotel initially didn’t want to do that. Maybe other times the hotel is ok- might be just one off"

"Our stay was for 3 nights . The room was clean and comfortable and quiet . It is pet friendly which alot of pets where staying there I never heard any barking. Staff everyday came in and tidy up bed and added towels. Breakfast was very good. We stopped in at the bar/restaurant and had a few beverages and staff was very friendly and attentive. We will be coming back again."

"The room smelled like urine upon entrance, the wall was covered in yellow streaks. I cleaned up with cleaning products but still can smell it. The bathtub was also quite clogged... We came to visit family spent 2 nights. Luckily the bed was ok and we only went there to sleep. Would not stay again ... We only booked it since some reviews were good after their renovations. Do not recommend to others"

"Pool windows were open it was freezing otherwise good trip / stay"

"It was a very easy check in. Note on counter to call someone’s cell# and they arrived within minutes. Vast check in. Room was just updated and clean. Small but all I needed to rest one night. Breakfast was simple with packaged pastries and muffins, juice and coffee. I chose a deli down the road instead. I thought the price per night should have been but I’d stay again in a pinch."

"Love this hotel. I stay in it everytime I go to New Haven. The rooms are great, the staff is friendly and super helpful. It's close to things in the city. Highly recommend."

"Rooms were not cleaned at all. Floors were filthy and sticky. The pull out couch mattress had very questionable stains all over it. The bed had hair and stains under the covers. The restroom floor was dirty and had hair. The only good thing was they changed out our towels daily. Breakfast was decent. Motorcycles were extremely loud at nights"

"It’s not what I expected. Pictures online are deceiving."