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"Best location for hotel in Southend. Overall an excellent hotel , especially the family room is very good. The receptionist stored our baggage so we can go out and wonder about as we got there before the 3pm Check-in time. Also at check out time 12pm they stored our luggage in hotel so we can pick up later which was kind of them."

"Clean comfy and quiet. Staff were very nice, a good standard all round."

"The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast. "

"What a beautiful hotel with first class friendly staff and absolutely lovely food "

"Great size, excellent beds, bathroom dated, great breakfast (awesome in fact)"

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"Another welcoming stay by all staff, efficient check in n out. Breakfast was good, staff very pleasant. Room was comfortable. "

"Excellent stay, breakfast was lovely, also had a veggie option for full English. Bed was really comfortable I slept better there than I do at home. All the staff were friendly and helpful. Evening meal was delicious. As previous reviews have said it is a little dated and worn in places, but it felt like the seaside b&b of yesteryear. We will definitely visit again."

"The room was "