โรงแรมและที่พักเซาท์อีสต์ ซานตาเฟ

"Room was clean and staff were friendly. The big disappointment was that when we checked in, the front desk staff member told us the elevator was broken and wouldn’t be fixed during our stay. Our room was also located on the 4th floor! We had to haul our luggage up and down 4 flights of stairs on which someone had spilled coffee. Stairs weren’t very clean or well maintained. Obviously many guests staying on the 4th floor hadn’t used the stairs previously. No discount or anything was offered...

"For starters there were 3 of us in a handicap room. My Mom uses a walker or scooter at all times. The way the sofa bed made out it was difficult to get to the door and out for a handicap person. She could only use the walker in the room and just barely. They had just replaced the chairs with 2 very uncomfortable and hard to get out of chairs, especially for a handicap! There were only 2 towels, wash cloths and kitchen chairs. Why do you pay more for an extra person if they don’t provide extra...

"This was an average hotel. The bathroom door didn't want to stay shut. My husband could hardly get the shower spigot to come on because it was stuck. There was no freezer in the fridge, which we needed. We set the thermostat for 68 overnight to keep it cool, and it cranked up to 76 on its own. I finally just shut it off. The breakfast was average. The location was quiet."

"Everything was great!"

"Nice Mexican motif/atmosphere. Comfy beds and kitchenette w/sink. Quiet enough, decent breakfast choices."

"Close to restaurants, very clean updated rooms."

"Beautiful property. Cozy kiva in the comfortable lobby. Clean comfy room and nice balcony. Enjoyed the decor and the great location. Walked to the Plaza and to Canyon Road. Can’t beat the location and Joes Tequila Bar was fabulous for dinner all three nights of our stay!"

"Frayed carpeting!"

"Except!"

"Needs some TLC, very tired-looking property. The room was basic (despite it being an upgrade) but adequate. Unfortunately the bed and pillows were very hard and the AC unit was extremely loud, resulting in a difficult night and very little sleep. We chose to check out in the morning after just one night of our two-night booking. The staff was pleasant upon check-in and check-out."

"The staff was very nice but the hotel room was bad. The bedding had a bad smell and the bathroom was dirty. I left early and didn’t stay the night."

"Beautiful hotel in the center of old town. Excellent"

"Clean"

"Hotel and staff were great, very clean. Bathroom very small but great shower. Could use a few more surfaces to put things on, like a desk /chair. Staff very accommodating when we asked for a second chair and help with the tv. Breakfast was awesome!"

"We took advantage of all of the amenities. Especially loved the always available shuttle and evening happy hours. Met lots of nice people and the staff were great. I miss them already."