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"Beautifully maintained property with expansive grounds and hiking trails that cross the property and so it is brilliant for walking and dogs. The room we had was exceptional and came with a small garden which again was heaven for the dog. The stay in a place like this is always about the staff though, who were great. Particular shout out to Marly who was the perfect blend of professional and warm and to the older chap who was training one of the new staff when we arrived and was particularly...

"We had a wonderful overnight stay at Thames Head Inn with friends. Lovely room, excellent staff & fantastic food. We wouldn’t hesitate to stay again."

"Great hotel, location in city centre not so great"

"Really nice place, good service, friendly staff. Lovely meal."

"Excellent "

"Great hotel, beautiful building. Appreciating the hotel is family owned, it could do with a little modern tlc TV didn’t work in the bedroom for channels 1-4. Extractor fan in the bathroom didn’t work, towels are quite old, Check your dinner bill, we had 3 bottles of wine added to the bill but we’d only had 1 £25 bottle. We were being charged for 2 x £45 bottles we’d not had. When we called to get the tv satellite sorted in our bedroom it was the waiter and head waiter who attended our...

"Good place to stay in Malvern area. Straight on the trail. Good rooms, nice staff, good breakfast."

"Not expensive"

"Welcoming staff and pretty room. The garden area was a perfect setting for the evening party. "

"Easy to find, free parking, outstanding food and a beautiful room. Will definitely be staying again"

"Really good place to stay for business trip"

"Very convenient and a good value."

"Over all the experience was great the men in the hotel were super and eager to please. Very friendly and helped out with all our requests "

"Good place to stop in beautiful countryside"

"We chose this hotel because the May bank holiday was forecast to be very hot and we specifically wanted somewhere with an outdoor pool. Expedia advertised this hotel as having one, so we booked and drove over 3 hours — only to find out the hotel doesn’t actually have an outdoor pool. Extremely disappointing. Things got worse when we discovered the AC in our room wasn’t working in 30-degree heat. A helpful receptionist with long black hair quickly fixed it and explained that whenever the key...

"Wow - never been greeted like that before - maybe they just had a bad day - we left"

"Such a lovely 3 night stay at the Colesbourne Inn. We were in a room in the little cottage. It was lovely with the only slight downside being that you can hear the people in the room upstairs. The food was lovely and the staff really friendly and helpful. Will definitely go back."