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"Great place to stay to visit nearby family over a weekend. Staff at reception very friendly and helpful. "

"Clean room comfy beds excellent breakfast "

"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"We had a wonderful time the bar staff was excellent one of them would go out of there way for you and knowing you can bring pets for next time we visit thank you "

"Great location and the staff were very helpful and welcoming. The room itself was ok, a bit tired and in need of a refresh, it was clean and the bed comfy. I’d say breakfast wasn’t cooked to order purely by the speed it appeared, it was standard English breakfast, though felt one rasher of bacon and one sausage was a bit of a poor show, when you generally get two of each of those items elsewhere. It was however decent quality. The selection of cereals and pastries was good, the Greek yoghurt...

"Friendly staff, clean room, nice breakfast "

"Friendly staff. Clean . "

"Parking is directly outside the building. Rooms were clean, bathrooms could do with a bit of work as quite dated and not as clean as would be expected. Stadf for check in were polite."

"I have now stayed here 3times in 6 weeks I love the place staff brilliant I travel to watch Wigan at rugby league 230 miles each time as for the beds the most comfortable I have had and I do not stay in the same room different each time wake up really refreshed love the place"

"The room was clean, comfortable and well maintained with good decor. The bathroom had a powerful shower and enough room around the basin for your wash bags. Lighting in the bathroom is always an issue for me (!) so as usual I had my mirror on the window sill in search of natural light. We ate in the pub on the first night, sharing a platter. Good menu. My partner sampled the local beer and was pleased he did. Although a full breakfast was on offer we just had a yoghurt & some toast. The toast...

"I was in a standard room. Felt safe, slept well. Modern bathroom, very good shower. Surprised no mini fridge - staff confirmed standard rooms do not have fridges. Air Con wasn’t working. Breakfast was plentiful, good selection of hot and cold, though quality is standard, not luxurious . Staff at reception and in breakfast room were excellent. Nothing too much trouble. "

"Great staff"

"Room was clean with good provisions. Staff extremely polite and friendly. Exceptional food."

"The room was clean and the staff were friendly. Room cleaning is available upon request otherwise they will change bedding after 3 nights."

"Room was newly renovated and very spacious. Gym and pool were excellent, best gym I’ve ever seen as a hotel. The staff were very friendly and helpful. Unfortunately, we slept awfully, the hotel/room above us was so noisy. All we could hear all evening and through the night was the tv, banging and snoring. "

"Stayed here a few times now and generally love it , but some things now letting it down in terms of maintenance and upkeep . Showers in the spa need urgent work"

"No complaints at all"