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"We had an amazing stay at Mansion Alcazar. The hotel has this classic cozy vibe and the room was incredibly beautiful!! It has also a great location near Cuenca's historic centre, but far enough so that the noise and movement of people didn't disturb us. The complimentary breakfast was delicious and assorted, we enjoyed local cuisine as well as american-style dishes. The Staff were super friendly and even helped us reserve a local tour to Cajas. If I had just one suggestion, is that our room was...

"Great location, service and value for money. The staff were very helpful and assisted us in calling taxi and answering all the questions we had about Cuenca. Highly recommended"

"Muy limpio y la atención excelente "

"Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here."

"Good Staff"

"Muy lindo el lugar "

"exclente"

"Definitely will stay there again"

"Habitación muy limpia, ubicación céntrica cerca de todo."

"Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca."

"Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!"

"Todo perfecto "

"Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió "