โรงแรมและที่พักสมิทพอยต์

"I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have...

"I am writing to formally express my disappointment with my recent stay. The hotel I arrived at was nothing like the pictures advertised on the app. The photos were misleading and did not accurately represent the condition of the property. During my stay, I had to deal with spider webs throughout the room and surrounding areas, making it clear that cleanliness and maintenance were not a priority. The bathroom was in poor condition and literally falling apart. On top of that, the toilet clogged...

"Quiet, very nice view, friendly staff and just nice people. Room had effective AC, microwave and refrigerator, as well as coffee maker. Everything we needed!"

"Tge maid service was not good and pleasant at all"

"Facilities were clean and kitchen well equipped. Check out on Sunday was troublesome since we were leaving at 10AM and no one in office. Had to trust the travel desk to take care of paperwork as we left for airport. No bill of course and our $200. deposit for "incidentals" she said would be taken care of. AC was really straining to keep apartment cool in day but recovered at night. Restaurant was really bad. Had a snapper sandwich (since was out of most menu items). Worst ever, with half the...

"The room and property were well-maintained and clean!"