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"Had a short stay here but would absolutely stay again. The staff were all friendly and helpful, room was extremely clean and comfortable, and also had black out curtains! I like that it was kind of tucked away from everything which made it a little difficult for my maps to find the correct way to get to the parking lot. However, once I did no problems at all."

"Property in desperate need of repairs and upgrades. Better breakfast selections. Although it is complimentary it could be a little better than cold muffins."

"Okana is a super fun place for families, and the kids absolutely loved the indoor water park. The rooms feel almost brand new and were in great condition overall. Everything was very clean, and I appreciated the thoughtful amenities like shampoo, conditioner, body wash, lotion, coffee maker with coffee, and an in-room safe. My only concern is with some workmanship details that could become bigger issues over time. The sink faucet in our room was not tightened properly to the counter and wobbled, and the wall-mounted light above the nightstand was loose, rotating and falling out of position. If similar issues exist in other rooms, it could create a maintenance headache down the road. Management may want to have contractors go back through the property to tighten faucets, secure fixtures, and address these small installation details now before they turn into larger problems. Overall, we had a great stay and would definitely return."

"Wonder staff, room was clean! Love the view"

"Great Value. Clean, efficient, safe. Perfect for overnight stay with my dog and family member. Would stay there again. I like simple, good value and don't need alot of frills. This hotel fit my needs well. Be care ful getting the right hotel. There are a few in the area and signs aren't well marked."

"Breakfast was great!"

"Rating is very misleading, this is not a “very good” hotel. Although the hotel advertises a no-smoking policy, the moment we walked into the room it smelled strongly of weed and smoke. The condition of the room was very concerning, there were burn marks on the bed sheets and curtains, and visible stains throughout. There was also an unknown brown substance on the wall, which was unsettling. Several things were broken or not functional. The refrigerator door handle was damaged, and the bathroom door would not close or lock, which made the stay feel uncomfortable and inconvenient. Overall, the room appeared unclean despite what seemed like an attempt to tidy it up. We did not feel comfortable staying and chose to leave immediately, losing money in the process. The only positive part of the experience was the front desk staff member, who was kind and provided good customer service. Unfortunately, I would not stay here again and would not recommend this property."

"Biggest problems, the bed was not comfy and they probably need to replace some mattresses. The fold out couch bed was a joke. It looks like the mattress is from the 80s. Also, they do not have smart tvs so you can't stream anything and their channels are very limited. Who doesn't have smart tvs??? So, I guess the rooms are just outdated. It was clean though and the bar area was hopping. "

"We had an extremely nice handicapped room at the Best Western! The staff was very helpful by bringing a shower to the room and putting it in the shower for my husband! The room was very clean and the bed was very comfortable! The breakfast was good and had a wide variety of items to choose from! Overall we had a very nice stay and would recommend the hotel to others!"