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"My only improvement suggestion would be to provide a small squeegee in the bathroom to help move the water to the floor drain, otherwise the floor remains quite wet and can be dangerous when entering the bathroom."

"Just what is needed of a hotel steps from the airport south terminal. Very nice!"

"Clean and comfortable room Breakfast very limited if you did not want a fried breakfast Limited menu in the evening"

"Lovely staff and amazing service! Will come again."

"The hotel corridor was very dark, the room was dark, couldnt see to put key card in. Lighting in the room was bad. No light over unit where tea and coffee facilities were. Had to use my phone to see some light switches."

"Awesome, fun themed hotel with a generous breakfast buffet. Kids absolutely loved it. Minutes away from the airport. Unfortunately the shuttle didn’t seem to be reliable- not their fault, it’s an external company service and seems the drivers sometimes skip stops."

"Reception staff was quite brusque and not at all friendly. Bar staff were excellent. Bar food menu is quite limited and I believe it's the same menu in the dining room (hearsay). To be fair it was just a place to sleep for 5 hours and I didn't see or experience any of the amenities."

"Petit mais parfait pour une nuit avant de prendre l’avion"

"Not sure why so many bad complaints about this was place it was alright and good value. Yes not the most luxurious but for a quick stay, and the pool was only £4 to go in...."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"The staff was pretty pleasant when we arrived. The check-in was quick. I think the only issue that I really had is that one they don’t offer face towels. To wash your face. There was no refrigerator in the rooms and we had a special-needs child, nonverbal and we needed a refrigerator in the room. We had to utilize ice back to keep his food cold. It was a quick stay."

"I liked the location near the motorway - it's a busy golf and leisure club. Car park was full. Very quiet location, rooms spacious but there's no air conditioning. Nice bar where you can get a drink or a snack. Breakfast was nice - service not quite on point"

"Staff attentive. Room clean. Location to airport good"

"Overall stay was okay, venue in itself was clean and well maintained. However there was no restaurant open due to a conference being held, only the bar was open with a limited menu. Food took over an hour to arrive and staff had to be reminded several times. On arrival food was cold and at that point not enjoyable for the overly expensive price."

"A very comfortable stay in the heart of Surrey Very clean with pleasant helpful staff Close to rail to London A small town with good shopping Plenty of free parking Decent restaurant but no facility for self catering. No fridge or microwave"

"Room was not in a great condition, decor was tired and grubby. Outside was unkempt and unloved. Facilities were OK, but as we were not spending a lot of time here it didn't bother us."

"Very nice place to stay. Thank you"

"Great meal deal"

"Just there as a stop over whilst we attended a wedding locally but, not at the hotel itself. Very nice, clean and spacious rooms. We did bring our swimming gear but, didn't make it to the pool. We had received a message beforehand about times etc., but maybe something in the room would have helped us to organise ourselves. Breakfast nice, bar food good and staff really friendly. Corridor noise in the morning, I guess with people heading to the amenities, was a little loud. Generally quite...