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"Amazingly cute cabin. Had everything we could need. "

"I was so disappointed with the completely different state from the photos, as it was on the website."

"Such a lovely stay; very clean, friendly staff and local to many places to see and walk to. Must stay!"

"Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe."

"The room was clean, the staff was friendly and we had a full kitchen. The fireplaces in each room worked so well that we didn’t have to turn on a heater. We were truly impressed with the layout of the unit. We will definitely speak about our travels to whomever wishes to stay in Big Bear. "

"While the staff was friendly and helpful when needed. However we did not know the access to all the utilities or where they all were? Also, advertises a bar and restaurant which wasn’t opened ? Also, website shows a sauna but we did not get to use it? Again the room, parking, & the property was delightful but not being able to walk to village a bar and restaurant on grounds would have been better. Overall a 4 out of 5"

"The location was the cherry on top!!! This is a beautiful cabin, spacious and roomy for my family!"

"Unique lodging for big bear area. Enjoyed it."

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and...

"Great location for PCT hikers to walk and catch the bus to get resupplies and recharged for the trail."

"Great location. Room was very dated. There was hair on a towel and sink. There was a cigarette butt on the ground outside the room door."

"Really enjoy every moments there . Woman at the front was super nice. Great view with good services (free hot latte every morning). This is a 5 stars hotel !!"

"Old motel. Dated but I knew that when I made reservations. Needed help to get the heater and the TV going but they sent someone right away and then no further issues with them after that. Nice location. Good for a one night stay. Pool was heated which was a nice surprise for this early in the season."

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"I really enjoyed my stay at the hotel. Everything was clean, comfortable, and relaxing. The staff was friendly, helpful, and made me feel welcome. Thank you for the great service and hospitality. I would gladly stay here again!"

"We planned this trip because we had a great time when we stayed here a few years ago and were ready to relax/process grief. We were super disappointed this time around. We got to the property and there was broken glass all over the ground. We had our dog with us so we were hyper vigilant that she did not step on anything throughout our stay. There were stains all over the couch and bed and the remote for the television was sticky. The toilet leaked and the towels smelled awful. The fans that...

"The staff was very nice but both the shower and the bathroom didn't drain. not a good stay."