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"Excelente localización, buen parquin, el personal excelente. El desayuno estuvo bien."

"The room is clean and tastefully decorated; I will definitely come back."

"Nice clean rooms. Friendly staff. Easy check in"

"A little far out from town, no restaurant close by"

"Ice machine on 3rd floor didn't work"

"Clean spacious room with full refrigerator, electric top stove, plates and glasses, paper towels etc. room had two queen beds and a sofa bed. Super clean and reasonably priced."

"Surprisingly not too bad for a cheap hotel. Will stay here again."

"Like stepping back in time, but with all the modern amenities and convenience. Love the history of the place. Pianist was a phenomenal entertainer. Great experience!!!"

"The general palmer was a beautiful stay! We were booked in the building next to the main building and the only access to those rooms were by stairs. This wasn't a big deal for us but if you're planning on staying I would let the helpful staff know ahead of time if you will need an elevator. The small buffet breakfast was absolutely amazing! It filled our bellies before our train ride. 10 out of 10 will book again!"

"Great stay"

"Room was decently clean. They do not clean daily but every other day. This may be the standard now as I haven’t stayed in a hotel room for a while now. Room was nice enough, hotel itself seemed dated. “ Free” Breakfast was really good- 3 out of the 4 days we were there (one day was not so hot). Staff were friendly and helpful. Be warned though, they charge for everything. This may be a City of Durango thing more than a hotel thing, to be fair. Overall it was decent, but next time I would...

"This is a motel not a hotel. Lumpy worn out old mattress. Dated smelly rooms. Limited parking. Noisy. Stains. Small window air heat unit not enough to heat or cool room. Breakfast is almost pointless. Only positive, was a great helpful front desk clerk."

"Booked last minute due to a storm. Check in was perfectly smooth. Dude at the desk was friendly. Room was cozy and comfy. Its the mountains so you might see a critter like I did but that certainly doesn't take away from the room. My only issue is low water pressure in the shower. Painfully low. And although the bed was fine, I'd like to see an updated mattress. I'll definitely consider staying here again."

"Very nice hotel in downtown close to stores and restaurants."