"This is a great place to stay in London, apartment is like a home away from home rather than staying at normal hotel, will always go back wen in London
Mike Kate & Millie from New Zealand ."
"Very well maintained hotel with a lovely aroma of fresh flowers in reception. The rooms are very comfortable and have great amenities. I stayed due to a meeting in the city which the hotel is perfectly close to"
"I can only say wonderful things about our family of 3 stay at this hotel. The area is beautiful! Close to a train station. The customer service of every member I spoke too was flawless! They are happy to help and take care of your needs! I must praise Vhladimir, Jake and everybody at the front desk/reception , restaurant . Everybody 5 stars. The rooms are normal size, nice space bathroom with shower and bathtub, comfortable bed . We were very comfortable in our 2 double beds room. Thank you all...
"This aparthotel was perfect. Able to make breakfast every morning and the evenings we were too tired to eat out the fantastic M&S food is 2 blocks away. Fresh towels every day. Everything to make a home away from home. Southbank location is London at its finest. Steps from Thames. So many sights. Convenient to tube/bus/bridges. Lots of restaurants on Queens Walk. And Borough Market! I have stayed in many places in Southwark, South Kensington , Notting Hill. This is where I will go from now on....
"We’ve stayed at Bob W several times now and have found the rooms clean and comfortable. The staff are also very responsive and the location is very convenient. "
"Good location - so convenient for sightseeing. Had comfortable bed with nice bedspread. Was mostly quiet location.
Probably 4.5 stars overall: Some minor improvements in experience on a few fronts could have made it perfect. "
"Our stay at Shangri-La The Shard, London was truly unforgettable. The room was gorgeous with incredible views, and every detail was perfect. We loved the gym, spa, pool, and the food—everything exceeded expectations.
The staff were outstanding—kind, attentive, and genuinely caring. They went above and beyond to make us feel welcome. The location is also unbeatable, with easy access to public transport and walkable to so much of the city.
One of the best hotel experiences we’ve had. Highly...