"This was my first time taking my granddaughter with me. When checking in, she mentioned she was thirsty, so i was just looking about for a water stand, and the lady checking me in promptly handed over a bottle of water, mentioning that it was her own, but she was about to go home. So not only was she nice, she was nice to a little girl, AT THE END OF HER SHIFT, on a busy Friday late. We had just driven to texas from Illinois, so we're tired and grumpy ourselves, but this kind gesture...
"The front desk gentleman was very rude, just stared at us to talk first. Didn’t welcome us or ask how can I help you.
He checked us in and that’s about it. Didn’t tell us about the amenities, what time breakfast was."
