We love the location, Watching the sale boats go by was a very special treat! The room and accommodations were very nice and the staff was very helpful. The only complaint was that the air conditioner did not cool the room enough, so we had to open the door, and the light woke us up very early in the morning. I would suggest curtains which block the light so that the guests can sleep late.
Hellhörige Zimmer, Laut - sowohl durch Gäste, als auch durch Klimaanlagen außen und Umgebung, in die Jahre gekommen, schmutziger Balkon, schmutzige Fassade durch Schwalben, teures Zimmer in Relation zu miserabler ausziehcouch für 3. Person.
Service und Personal bemüht und freundlich. Am Personal liegt es nicht- sehr wohl aber offenbar an den Eigentümern, die nichts investieren. Restaurant ok und auch modern.
I would not say 4-star service or quality. I have booked the hotel for my young family based on descriptions that it is a 4 star up market hotel. I stayed in many hotels and this is by no means an up market and 4 star hotel.
We arrived about 20 mins prior check-in time with my wife and little baby. Room wasn't ready and told only can guarantee after 3pm. No problem of course, so we went for lunch. Came back after lunch about 3.30pm. Room still wasn't available and had to wait for another c. 20 mins. They apologised and got free drink voucher but not too helpful when after long trip want to rest (including your young baby). Whilst waiting no baby changing area other than the spa, where ramp was not accessible due to work (no one mentioned before booking) so carried pram up stars (then down).
When finally got the room:
- light in bathroom did not work (took about 40 mins to fix)
- no towel supply only couple of small ones (apparently they have not received cleaning) and not even automatically topped up later
- two wholes by head of bed with cables tucked inside (assume light or sockets used to be there)
- at leats had some bath robes although one was worn out
- interconnecting door not locked
Smaller thing but at breakfast asked for decaf coffee. First they said no problem then came back saying sorry they cannot provide.
Anything but 4 star or up market!
Fine rom og fint anlegg, men både frokost og middagsbuffetten var lavmål. Maten ble sjelden påfylt under måltidet, og tredje dagen fikk vi en meget dårlig eggerøre til frokost. Bare jeg spiste dendenne mandagen, og jeg ble matforgiftet. Er enda ikke bra. Meg og min samboer spiste samme mat, utenom denne, og han merket ingenting.
เข้าพัก 2 คืน, กันยายน 2021
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Molly
26 ก.ย. 2021
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Hot rooms
No AC, room was crazy hot and couldn’t open the windows without swarms of flies coming in. Staff was friendly but it’s fairly outdated, this is definitely not a 4* property.
Schönes Hotel, freundliches Personal mit gutem Service. Zimmer sind mit allem ausgestattet was man braucht.
Ruhige Zimmer mit Blick zum Balathon.
Leider keine Bademöglichkeit.