Dear PAVEETHIDA,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed staying with us.We look forward to more opportunities to welcome and serve you again.
การตอบกลับจาก Quam Kponton, Director of Rooms วันที่ 27 ส.ค. 2022
Dear Sukhum,Your fantastic review and positive comments are very much appreciated. We are delighted that you had a pleasant and comfortable stay. Thank you again for taking the time to share your experience.We look forward to more opportunities to welcome you back
การตอบกลับจาก Quam Kponton, Director of Rooms วันที่ 6 ส.ค. 2022
Dear Vitoon,
Thank you very much for the five-star rating. We trust you had a pleasant stay. We look forward to more opportunities to welcome you again soon.
Dear Nitipath,
Your fabulous rating for the Orchard Hotel Singapore, is much appreciated. We hope you had a pleasant and comfortable stay experience. And, we look forward to your continuous support.
Warm Regards
Dear Guest,
Thank you for your excellent review rating following your recent stay at the Orchard Hotel Singapore. We are delighted that you had liked our facilities and services. It will be our pleasure to look forward to welcome you again, soon.
Warm Regards
Booked 2 beds but hitel could not provided. We have got single bed
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤษภาคม 2019
การตอบกลับจาก Nelson Wang - Guest Experience Manager วันที่ 25 พ.ค. 2019
Dear Value Guest,
Thank you for your review rating. We are sorry that we did not meet your expectation. Please be assured that this does not reflect on our usual standards. And, we hope for indulgence in your continuous support, in order that we may share the Asian Hospitality which we pride ourselves. Warm Regards
Family room available or for 3 adults. My 2nd visit since last month
Helen
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Nick วันที่ 2 พ.ค. 2024
Dear Helen,We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visit. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Terrible check in and out. Long waiting time. Reception desk staff need more training in using hotel reservation and accomodation system
Michael
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Nick วันที่ 2 พ.ค. 2024
Dear Michael,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 พอใช้
Anna
เดินทางกับคู่รัก
26 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Slow check in.. They didn't my reserved room. The room that they gave me had problem with bathroom floor drainage. The floor was wet after you took a shower. Not enough towels.
The room was upgraded after my complain.
Anna
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Nick วันที่ 26 เม.ย. 2024
Dear Anna,Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Ajit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Kevin,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Chiente,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 พอใช้
Naresh
เดินทางกับครอบครัวและเด็กเล็ก
2 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.
6/10 พอใช้
Ng
เดินทางกับคู่รัก
2 เม.ย. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Ng
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Nick วันที่ 7 เม.ย. 2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Sin Ting Queenie
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Nick วันที่ 7 เม.ย. 2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Dear Hironobu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
The hotel is clean. The family room for 3 adults was spacious including the 6 bags.
The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking.
I would stay here again.
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Chen-chi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Jose
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Nick วันที่ 23 มี.ค. 2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Bridget
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Nick วันที่ 23 มี.ค. 2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Thuan Shiah Michael
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Nick วันที่ 14 มี.ค. 2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
QUOC TUAN
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 2 มี.ค. 2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 พอใช้
Kenji
28 ก.พ. 2024
Kenji
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 23 มี.ค. 2024
Dear Kenji,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 ดี
hiroaki
27 ก.พ. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I like Pool and gym
hiroaki
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 28 ก.พ. 2024
Dear Hiroaki,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 ดีเลิศ
THARINDU
26 ก.พ. 2024
THARINDU
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 23 มี.ค. 2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
4/10 แย่
Wenbo
18 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Wenbo
เข้าพัก 6 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 21 ก.พ. 2024
Dear Wenbo,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 ดี
Takaharu
13 ก.พ. 2024
ชื่นชอบ: ความสะอาด
Takaharu
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 25 มี.ค. 2024
Dear TakaharuThank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 ดีเลิศ
Thomas
11 ก.พ. 2024
Thomas
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nick วันที่ 23 มี.ค. 2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 พอใช้
Gabino
27 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Poca organización en el desayuno. No mucha variedad en la cena.
Gabino
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 30 ม.ค. 2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
4/10 แย่
Albert
เดินทางกับครอบครัว
26 ม.ค. 2024
Disaster!
The hotel needs major renovation, at least the 16th and 17th floors.
Albert
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 30 ม.ค. 2024
Dear Albert,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 ดี
Choy Ka
25 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Choy Ka
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Nick วันที่ 30 ม.ค. 2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Pros:
- Buffet breakfast is organized and tastes good.
- Place is in Orchard near shopping area, restaurants and grocery.
- Good ambiance
- Express check in and check out
- Front desk and housekeeping are easily contactable
Cons:
- Some areas on the room is dusty.
- Housekeeping is not thoroughly cleaning the room.
ผู้เข้าพักจริง
เข้าพัก 10 คืน, ธันวาคม 2023
การตอบกลับจาก Nick วันที่ 23 ม.ค. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location, facilities, and most of all our breakfast spread. On the other hand, I am sorry to hear that you had a negative experience with our service. I have shared your feedback with our managers, and we are taking immediate action to improve. Once again, thank you for your valuable feedback and we look forward to welcoming you back here again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 ดีเลิศ
Elizabeth
เดินทางกับครอบครัว
22 ม.ค. 2024
Top notch
Hotel was top notch, staff always going above and beyond to be helpful
Elizabeth
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 23 ม.ค. 2024
Dear Elizabeth,Your excellent rating for The Orchard Hotel Singapore is much appreciated. It's great to hear that you enjoyed your stay and most of all the services of our Team. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manger
8/10 ดี
Ashish
20 ม.ค. 2024
Ashish
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 23 ม.ค. 2024
Dear Ashish,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Maintains a good standard. Buffet breakfast particularly good and well organised.
John Michael
เข้าพัก 6 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 19 ม.ค. 2024
Dear John,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.
Large room and nice bathroom with good shower.
Friendly staff. Nice pool if a little too shallow. Good fitness room. Excellent for city centre and MRT. Excellent food..
Front desk a bit slow. Use the self check-in.
Don't call it "Millennium Orchard " as this confuses taxi drivers. Just call it Orchard Hotel, Orchard Red.
Alexander
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 19 ม.ค. 2024
Dear Alexander,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 ดีเลิศ
yolanda
14 ม.ค. 2024
yolanda
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 6 ก.พ. 2024
Dear Yolanda,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Very nice property. But room 830 os not the best location
Philip
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 15 ม.ค. 2024
Dear Philip,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 ดีเลิศ
JUNG
14 ม.ค. 2024
JUNG
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 15 ม.ค. 2024
Dear Jung,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Good location to MRT and Orchard road. Breakfast was good - but crowded
John
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 15 ม.ค. 2024
Dear John,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 ดี
Syed Sadeque Md
11 ม.ค. 2024
Syed Sadeque Md
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 15 ม.ค. 2024
Dear Syed Sadeque,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Shwan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 ดีเลิศ
laura
4 ม.ค. 2024
laura
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Nick วันที่ 15 ม.ค. 2024
Dear Laura,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Nima,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Mary,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Gold Membership and VIP Property? Hotel doesnt recognise anything . Horrible . Bed is very uncomfortable . Toiletries is cheap and feels like u have to use 20 pumps to get some soap
Leong
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Nick วันที่ 15 ม.ค. 2024
Dear Leong,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager