my aircon in room 1659 is auto and will set to 22 degrees for many hours ,yes you can decrease it but will go back to 22 degrees which is so hot! I woke up at 2am drench with sweat! I escalate the situation to the receptionist but he laugh at me! He showed no concern and not paying attention to what I say! you need to do something about this person’s attitude!
Meanwhile I appreciate Rahim for being attentive to all my needs! He is a delight to guests! He shows big smile and very accomodating!
can check in earlier which is great. front door staff is not enough nor are they attentive. No one helped me with taxi, no one helped me with loading suitcase either……. room is clean and spacious enough but the design and floor plan of the building somehow look like a conversion from office tower to hotel.
This hotel is perfectly situated with Raffles in the next block and CHIJMES across the street. It is one stop from the main tour bus terminal, and a short walk to great shopping. It is a short ride to the high end shops on Orchard St. The hotel itself is beautifully maintained. Staff is attentive and friendly.
It's clean and efficient, and a really great deal given the location and amenities. Pretty big hotel with a good gym, and right across from City Centre mall and the City Hall metro stop. Also right across from Chijmes with many good food and drink options.
Too many kids were loitering at the lobby and the swimming pool. Couldn’t get a chance to visit the pool because it is over crowded with kids. Disappointed with the crowd management.
A great hotel in a great location, plenty of buses and trains close by and many dinning options. Pool could be larger for a hotel of this quality and size
Room was very quiet. Bed was comfortable. Pool and gym are fantastic. Convenient to transportation and places to eat. The Raffle Center across the street provided excellent options for eating. Famous chicken rice at the food court was delicious. I would definitely stay here again.