"The bed and bedding was exceptionally comfortable. We got a room with a hot tub on the balcony. Though it wasn’t exactly private as the people above us could see us as well as the partition between balconies was perforated metal and you could see through it as well. We did enjoy the hot tub after a long day or exploring. "
"Initially I booked temporary as I wanted to see environment. Amazing staff, very helpful and friendly.
Extended my stay for One more week
Washroom very clean, I have seen staff cleaning every other hour
Highly recommended"
"Stayed at the Grand Chancellor Auckland and honestly, the rooms were great, the location was spot on, but let’s be real—the true five-star experience was the bar staff. I don’t know what kind of magic training they’ve had, but I’m convinced they could mix a cocktail blindfolded while simultaneously solving world peace."
"The location is very convenient, within walking distance to the city center. The room is spacious—slightly old but very clean. There is also secure indoor parking with a lock. Great value for money, highly recommended!"
"The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold."
"Stayed in an Urban room and would highly recommend. Very well appointed, clean, spacious, comfortable room with a nice bathroom. A very nice stay and we will be back."
"Perfekt boende förr oss som hade ärenden att fixa innan vi lämnade Nya Zeeland. Vi bodde här en vecka och allt var toppen, enkelt att ta sig in till centrum. Väldigt bra parkering. "
"The hotel itself has a really cool vibe throughout. Everything is well-maintained and also retro chic. The restaurant is fantastic. We went to high tea and cannot say enough about how wonderful the offerings were. The staff is extremely friendly and the rooms were super comfortable and clean. Also, have to say the tub was fantastic and very deep so made for a wonderful evening hot soak with bath salts readily available!! The only thing I will say is a possible negative is that the parking garage...
"Nice property bit strange having to go to the 3rd floor to check in
It states on Expedia that there is pool facilities which is why I booked. The day before I received a welcome letter saying you have to pay $25 for pool access that should have been on Expedia warning us "
"Slightly dodgy area but location is nice and close to everything. Lovely big rooms, with everything you need, in room spa is awesome , staff are friendly, "
