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"We drove to Hoshinoya Fuji, as it was dark, the entry towards the check-in area is very easy to missed, suggest to have more road sign leading towards the resort. Once we checked in, there is a car to pick us up to our room up the mountain. The view of Fuji is stunning, if you are lucky enough to see it. Room and breakfast service are great, and so are the amenities in the resort. Booking for activities got to be done by 6pm the day before (no exception can be made). Was really interested in the morning kayak, however they need at least a minimum of 2 guests to be able to join which is a pity, as i was travelling with elderly, none of them wanted to do it. Suggest the hotel could instead help to match up the guest joining the activitiy, so more people that do not come in a pair can join as well. Overall a great once in the lifetime experience. cannot really beat waking up at 5am with Mount Fuji right in front of it. Stunning!"

"Everything is ver good "

"Clean onsen and mt fuji view"

"The shuttle bus service from the station was fantastic. All their people were very friendly and helpful. We had the best view of Mt. Fuji. The hotel surrounds were beautiful gardens kept immaculately. We would highly recommend this hotel. Lovely spacious rooms too. Shower over bath thouh. Also lake not far to walk. and tourist bus service to the lake areas, etc. And to the kimono museum; must see. The Kawaguchiko station is very crowded with hundreds of tourists but efficient service to get through. Make sure you book your train ticket seat. Train very crowded. "

"View! Mt.Fuji view was excellent."

"Very relaxing. Booked a private onsen room and half board. Definitely a nice break from travelling in bigger cities. Rented bikes right next door and biked around the entire lake. The staff was friendly and accommodating. I would stay here again. "

"This is a very interesting property. We visited to glimpse Fujisan but were denied. The property is dated but has obvious charm with typical japanese 70s style architecture. The outdoor onsen is very nice. Not crowded even on a weekend. Food was really fabulous. There is good entertainment in the evening and plenty of little clubs to drink wine. I recommend this place"

"Staff were professional and kind. The food was amazing!"

"Room was big enough for two. The free buffet breakfast was delightful. And the shuttle bus to the train station was so easy and convenient."