Thank you very much for staying at our hotel.However, we sincerely apologize for the discomfort caused by the infestation of pests indoors.The hotel would have conducted large-scale pest control work once every six months, and the room where you stayed was also in the area where the work was completed in July.It is still for unknown reasons, but we would like to take appropriate treatment against pests so that it does not occurred.In addition, late check-out may be refused depending on the status of the next reservation. We apologize for the inconvenience, and appreciate your understanding.