Search Hotels in Shirogane Onsen, Biei

"Okay"

"Amazing hotel. Clean, friendly staff, delicious onsite restaurant, baby cot available, beautiful views, free parking, free laundry, free wine tasting. Highly recommend."

"Room is clean and staffs are helpful although better understanding of English would be welcome"

"About 10-minute ride on a bus to Kitanomine zone, not crowded, with 340 yen for round trip ticket which is offered by the hotel for guests. About 10-minute walk from the hotel to market places & restaurants. It is a quiet town. "

" Good"

"Check in was quick and easy. The staff was great. The Japanese style room was spacious. "

"If I could give zero stars I would. I could give a list but I’ll simply just say that after our first night of a 4 night stay my wife became ill and we were instructed by her primary care provider to move from this remote location to a place closer to definitive medical care. We had to cut our stay short after the first night. The hotel said that because we booked through Expedia/Hotels.com that they couldn’t issue a refund… I had purchased trip insurance through Hotels.com and they denied our claim because we didn’t visit a doctor in Japan in person… This hotel is an hour or more away from any restaurants and they only take reservations for their restaurants days ahead… there was no food when we arrived so we ate microwave cup of noodles for dinner… in Japan… I did not recommend this hotel and I do not recommend booking through Hotels.com"

"Everything great"

"Friendly service and good hot natural onsen with nice, great assortment of dishes for dinner and breakfast buffet. The room is nice clean and bed is comfortable. very fast wifi. Everything went well and exceeded expectations"