Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Choose dates to view prices

Photo gallery for Grand Mercure Ise-shima Resort & Spa

Spa
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Public bath

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is ฿1,856
฿2,312 total
9 Sept - 10 Sept

Room options

Available filters for rooms
Showing 20 of 20 rooms

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 3 Single Beds

Superior Room, Multiple Beds, Ocean View

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 72 sq m
  • Mountain view
  • Sleeps 9
  • 2 Single Beds and 4 Single Futons

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 4 Single Beds

Classic Room, Japanese style, 4 futon beds, Oceanview

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 4 Single Futons

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

Classic Room, 2 Single Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 2 Single Beds

Deluxe Suite, Multiple Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 2 Single Beds and 1 Double Sofa Bed

Classic Suite, Multiple Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 12
  • 2 Single Beds and 1 Double Sofa Bed

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Single Beds and 3 Single Futons

Classic Room, Japanese style, 4 futon beds, Mountain View

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 7
  • 4 Single Futons

Deluxe Suite, Multiple Beds, Sea View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 9
  • 4 Single Beds

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, Multiple Beds

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 1 Double Bed and 2 Single Beds

Classic Room, 2 Single Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 2 Single Beds

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 3 Single Beds

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.0 out of 10
Very good
(18 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Single Beds

Classic Room, 2 Single Beds, Sea View (High Floor)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 2 Single Beds

Classic Room, 3 Single Beds, Ocean View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 3 Single Beds
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About the area

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • Shima Spain Village - 2 min drive - 1.7 km
  • Yokoyama Observatory - 12 min drive - 9.1 km
  • Ago Bay - 13 min drive - 9.5 km
  • Toba Aquarium - 20 min drive - 19.8 km
  • Ise-Shima National Park - 23 min drive - 23.7 km

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • ‪チュロス専門店 チュレリア - ‬5 min drive
  • ‪レストラン エルパティオ - ‬4 min drive
  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪レストラン アルハンブラ - ‬5 min drive
  • ‪アミーゴレストラン - ‬4 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on-site and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, a vending machine and a lift
Room features
All 372 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Changing tables and children's dinnerware
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

All-inclusive details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 22 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 9 Sep 2025 start from ฿1,856.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Situated in Shima, this hotel is 1 mi (1.6 km) from Shima Spain Village, and within 6 mi (10 km) of Yokoyama Observatory and Ago Bay. Mikimoto Pearl Island and Toba Aquarium are also within 12 mi (20 km).

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Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 434 reviews
Rating 8 - Good. 173 out of 434 reviews
Rating 6 - Okay. 95 out of 434 reviews
Rating 4 - Poor. 34 out of 434 reviews
Rating 2 - Terrible. 20 out of 434 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could stay very comfortable:) will choose this hotel again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It’s convenient to stay here near train station and it’s walking distance to the main street to hang.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
Stayed 1 night in Jul 2025

2/10 Terrible

輝美

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の掃除ができてなく、トイレが汚くて洗面所に前の宿泊者の所持品の歯磨き粉など落ちておりバスタブ周りなどに髪の毛が落ちておりフロントで伝えましたが事務的なお詫びの言葉だけでちゃんとした謝罪もなくエレベーターもなかなか来ないし、食事も時間制でも人だらけでちゃんと食事も食べれなかったこんな対応の悪いホテルは、初めてです。 もう行きたくないです。
Stayed 1 night in Aug 2025

10/10 Excellent

masatsugu

Liked: Cleanliness, staff & service, property conditions & facilities
とても
Stayed 1 night in Aug 2025

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広くて清潔でとてもよかったです。食事内容も十分満足いくものでした。時期的なものあったのか大混雑しており館内施設を利用するのが大変でエレベーターに乗車するのが一苦労なのには閉口しました。
Stayed 1 night in Aug 2025

2/10 Terrible

Sho

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
チェックインの行列がすごくてとても時間がかかる。 また、エレベーターが3基しかなく、乗るのに時間がかかる。客室の規模からしたら最低でも6基くらい欲しい。
Stayed 1 night in Aug 2025

8/10 Good

RYOICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が従業員さんの所になった所が どうかなって。。
Stayed 1 night in Aug 2025

8/10 Good

ryosuke

Liked: Cleanliness, staff & service, amenities
小さい子ども連れで行ったらベッドを追加で置いてくれていました。 部屋も綺麗で快適でしたが、 とにかく人が多い。 エレベーター、チェックイン、朝食ととにかく並ぶ。 お盆時期でお得なのは分かりますが、人に酔ってしまいました。
Stayed 1 night in Aug 2025

2/10 Terrible

shoji

Disliked: Staff & service, property conditions & facilities
客室が多いのに、エレベーターの数が少なく、エレベーターを利用するのに時間がかかりすぎる。  バイキングの人が多すぎて、食べる気力も減るくらいでした。会場を増やすなど考えていただきたいです。
Stayed 1 night in Aug 2025

10/10 Excellent

Toshihide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お盆の時期においても、宿泊費は大きく変動していないため利用しやすく、評価においては、比較的標準的な評価になっていたが、夕食のバイキングをみる限りはもう少し高いと思う。子供連れのファミリーには特にお勧めです。
Stayed 1 night in Aug 2025

4/10 Poor

YOSHIFUMI

Disliked: Amenities, property conditions & facilities
エレベーター稼働の不具合は事前の口コミで予想はしていたが、想像以上に酷かった。
Stayed 1 night in Aug 2025

6/10 Okay

Kanako

Liked: Cleanliness, staff & service, property conditions & facilities
お盆のハイシーズンに利用しました。 お盆休みと言うこともあってか、かなり混雑していました。 駐車場はどこも停めるところがなく、探すのに大変。 他の口コミにもありましたが、エレベーターがなかなか来ない。 宿泊者全員が利用できるラウンジは、席がなく満員。 大浴場も、洗うところが無く、人が多すぎてとてもじゃないが、入れなかったので、部屋のお風呂を利用しました。 ハイシーズンでなければ、もう少しホテルでゆっくり過ごせたのかもしれません。 お部屋はとても広くて快適に過ごせました。
Stayed 1 night in Aug 2025

6/10 Okay

Chika

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
お部屋は満足。 ビュッフェは人が多すぎるのと、味は普通。 お刺身はおいしかった。 エレベーターは待ちます。(人が多いので) 大浴場は普通。 スタッフの対応は良いとは言えない。 もう利用することは無いかと思います。
Stayed 1 night in Aug 2025

8/10 Good

OSAMU

Liked: Property conditions & facilities
駐車場が遠かった
Stayed 1 night in Aug 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良かったです
Stayed 1 night in Aug 2025

10/10 Excellent

ISHIKAWA

Liked: Cleanliness, staff & service, amenities
かいかい
Stayed 1 night in Aug 2025

6/10 Okay

Noriaki

Disliked: Property conditions & facilities
エレベーターの数が3つしかなく、常に大渋滞なのでそこは残念なポイントです。その他は値段の割に満足です。
Stayed 1 night in Aug 2025

8/10 Good

Akihiko

Liked: Cleanliness
施設は綺麗で良いが、エレベータの数が少なく上り下りですごく待つ
Stayed 2 nights in Aug 2025

2/10 Terrible

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からエスカレーター
Stayed 2 nights in Aug 2025

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリーからカップルまで満足出来るホテルだと思います
Stayed 1 night in Aug 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で非常に丁寧な対応をして頂きました。
Stayed 1 night in Aug 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で対応も迅速丁寧でした。 大浴場でのアイスと冷凍フルーツのサービスも最高。
Stayed 1 night in Aug 2025

6/10 Okay

fumie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
エレベーターの待ち時間が長い
Stayed 1 night in Aug 2025

8/10 Good

kengo

Liked: Cleanliness, staff & service, property conditions & facilities
よかった
Stayed 1 night in Aug 2025