"The hotel was really good and it's situated very close to the south gate scenic area transport station, so easy access to the mountain. The staff were amazing and friendly even though they couldn't speak English they're always willing to help and engage. One staff member was very accommodating and helped me on numerous occasions, her name being Elsa Zhang, she was very helpful and showed me around the place so I knew where to go. The rooms were also comfortable and nice to sleep in "
"I recently stayed for one night at the InterContinental One Thousand Island Lake Resort, an IHG Hotel in Qiandaohu, and it was a delightful experience. The hotel's unique location, far from the hustle and bustle, offers a serene escape with a breathtaking view of the lake.
The check-in process was seamless, and the staff was exceptionally friendly and welcoming. My room was immaculate and very comfortable, featuring excellent amenities. The private balcony with a panoramic view of the lake was...
"The host is friendly and helpful. They arrange local transport and also personally sent us to the bus station. The room size is good and nice and quite. The only drawback is that there is no lift to the upper floors."
"Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then...
