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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Great breakfast"

"Convenient to go around"

"This is my go to hotel for my stays in London and I've stayed here several times. The breakfasts are wonderful and set you up for a days sightseeing. All the staff are very helpful and friendly. I'll definitely be returning for my next holiday."

"Nice hotel"

"The signature citizenM room design works perfectly for us, offering a smart, comfortable, and highly efficient use of space. Paired with an excellent location, it provided an ideal and highly convenient base for our stay"

"Very nice and helpful staff"

"Tolles Hotel, sehr guter Standort. Nahe an div U-Bahn Stationen. Gute Verpflegungsmöglichkeiten in der Umgebung. Frühstück toll, Personal sehr freundlich. Housekeeping extrem langsam, resp. vermutlich wird dort an Personal gesparrt! (Zimmer waren selten vor 16:00 gereinigt, obwohl ab 08:30 das Zeichen gesetzt wurde, dass das Housekeeping rein durfte). Das Bad hat in Kürze eine Renovation nötig (Fugen nicht mehr dicht, Toiletten haben Ablagerungen)."

"helpfull"