โรงแรมใกล้Shell Lake, แซนด์สปริงส์

"Staff was great. Breakfast was good. The pool area needs some work, and the pool was very cold. The rooms need some upgrades."

"The elevator didn’t work and had no hot water"

"Bug in bed and dirty sheets can't even get a refund even partial so now I sleep in my car"

"This would be a great place to go with a large group like a family reunion or a wedding but we were there for the weekend for a basketball tournament by ourselves. The lodges are set up with a common area in the middle and the sound goes right through the doors. We had people playing pool at midnight and could hear everything. We could also hear the people above us walking around and there was a squeaky spot in the floor that they stepped on over and over. They were early risers, about 6...

"The neighborhood was bad. My daughter felt unsafe. The door lock inadequate. I had to rebook."

"."

"Biggest issue was understanding the parking. While the check in agent showed "photos" of where to self park, I still was confused. Signs in the garage conflicted with each other"

"Is was an okay place to stay at for one night"

"Updated and nice vibe. Staff friendly and helpful. Excellent breakfast."

"The property itself was great. Loved the vibes. But a noisy guest above me was shouting and stomping and dripping heavy objects and even dragging furniture at midnight and past midnight. I asked management to look into it twice. In the morning, I asked to speak to the manager and explained that I didn’t get any sleep. She didn’t offer anything for the disruption. This is a hospitality business and your job is to make people feel comfortable, understood, and offer a way to make it up to them....

"Great location"

"Clean. Close to venues"

"Room was clean, no linens for the rollaway bed were provided. We went to the lobby to ask for it, staff seemed a little bothered but did go to 2nd level to get it. We followed him so he could hand it to us. While waiting for our food delivery at the lobby, a person staying was asking for linens as well for the rollaway bed and also a homeless person walked in got coffee from the lobby, dropped lids on the floor and walked out with a cup of coffee. There’s 25 parking spots right behind the...

"We loved the suite. The room was very clean. The beds we’re comfortable. The office staff was very friendly. The only disappointing thing was the pool. It is very small. There were a bunch of kids that were not being properly supervised by parents. I realize this is no fault of the hotel, but it made our experience disappointing."

"The room had a strange smell. Husband thought it smelt like dirty socks. The bathtub was not very clean."

"No spa just okay "

"The staff are friendly and helpful, but my experience could’ve been better. It felt much more like an apartment than a hotel. First, there’s isn’t a coffee or water station. I’ve been at cheaper hotels like La Quinta Inn that managed to provide guests with a beverage station all day. It’s small comfort that’s missing. Second, the room’s lights are a cold white. It gives the rooms a clinical feel, as though you’re in an office or hospital. Third, they didn’t have a toothbrush or laundry...

"It was a nice hotel in a fairly decent location, close to the BOK stadium. Nice & professional staff! Did have an issue with no hot water in my room and called down to front desk they offered to switch us rooms but declined as we already Lysol our room and was tired from long drive. Other than we took cold showers hotel was nice!"